Trainee Service Advisor
2 weeks ago
We are currently looking to expand our Service Department to meet increased customer demand, so now recruiting for a Trainee Service Advisor to join our team at Yeomans Vauxhall Littlehampton.
At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience.
We always aim to meet or exceed our customers expectations by understanding exactly what they need and suggesting the most appropriate solution.
If you enjoy engaging with customers in a helpful, friendly and positive manner, this could be the perfect position for you
This customer focused role requires exceptional communication skills with the ability to follow procedures and instructions in a busy working environment.
With a key element of the position focused around telephone call handling, previous experience in telephone communications, as well as skills in IT literacy are essential.
Key responsibilities Include:
- Making and receiving calls, to and from our customers whose vehicles require maintenance attention
- Converting these contacts into workshop bookings
- Appropriately up selling related products and service as applicable
Good interpersonal skills are key to your success in the role, as is your ability to work from your own initiative.
In return, Yeomans offers competitive salary, a supportive working environment with like-minded individuals, as well as the opportunity to grow within the business.
Ref:
Trainee Service Advisor
Working Hours
Location
- Yeomans Vauxhall Littlehampton
Salary - Competitive Salary
Benefits - Service
Closing Date - 16/05/2024
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