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Customer Service Advisor

3 months ago

Littlehampton, West Sussex, United Kingdom FMG Repair Services Full time

Customer Service Advisor

Location:
Littlehampton

Salary:
up to £28,000 per annum. Plus, benefits and bonus.

Hours: 45 per week, 8:00 - 17:30 Monday to Friday

You must have a clean current UK Driving License.


This is an exciting opportunity for an experienced Customer Service Advisor to join the UK's leading Accident and Collision Repair specialists in our increasingly busy site.

As part of a team of specialist Customer Service Advisors you are the face of our Bodyshop.

Working on reception, you are responsible for booking customer cars in for repair/attention which is why an important aspect of the role is to prepare job cards and files as necessary, all the while maintaining and efficient and effective filing system for associated paperwork.

You will also need to be able to provide vehicle progress reports when requested by the customer.

You will arrange and allocate courtesy cars for customers and on completion of the job, collect payment from the customer, paying particular attention to banking / security arrangements and the payment of excesses on certain insurance policies.

You will report into the General Manager who has been with the business for a number of years.

They are as passionate about Customers as they are about their Team and is absolutely determined to make their Bodyshop the best in group.

It's an amazing team

Why choose FMG RS?


Of course, we offer a
fantastic basic salary, but there's much more to being a Customer Service Advisor at FMG RS than just that.

Some of our most popular benefits include (but aren't limited to)
- fantastic
bonus schemes

- free
life assurance:

-
well-being services (incl. Health Cash Plan, Dental Plan & Travel Insurance)

- discounted, flexible
Gym memberships:

- exclusive employee
vehicle-leasing schemes
-
pension &
save-as-you-earn share scheme

  • Our
    Benefits App offering unlimited access to a huge range of
    retailer discounts and
    cashback deals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few)

We're going places

  • We're a key part of
    one of the UK's largest Automotive PLCs, Redde Northgate few other businesses can offer you the
    volume,
    variety and
    longterm security as us;
  • We
    invest in you
  • We believe everyone should have the
    opportunity to better themselves and look to progress, not just within FMG RS but the wider Redde Northgate Group;
  • We're growing it's
    an exciting time for the industry and we're committed to being at the cutting edge, investing in everything from our EV capabilities, our workshops to our Training Centres;

Join the FMG RS family


With the
best people in the industry within our Group, we really believe that no one else can do what we do as well as us.

So what are you waiting for?