Customer Service Representative

5 days ago


Littlehampton, West Sussex, United Kingdom Gi Group Full time

Temporary Customer Service Advisor Role

We are seeking a temporary Customer Service Advisor to join our team in Littlehampton. As a Customer Service Advisor, you will be responsible for completing outbound calls to GP Surgeries to discuss collection of outstanding prescriptions.

Key Responsibilities:

  • Completing outbound calls to GP Surgeries to discuss collection of outstanding prescriptions
  • Updating internal IT systems and operating Excel documents (training will be provided)
  • Checking of database to locate receipt of prescriptions (full training given)
  • Handling high call volumes - approximately 30 calls per day - with feedback and support to ensure targets are met

Requirements:

  • Previous experience of working with the public
  • Computer literacy

About the Role:

This is a temporary role until the end of the year, with the opportunity to gain valuable office experience. Our client is expanding their customer service department and may consider candidates for longer-term opportunities in the future.

Gi Group Holdings Recruitment Limited is acting as an Employment Agency in relation to this role. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement.



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