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Customer Service Representative
2 months ago
Job Summary:
Lloyd Recruitment Ltd is partnering with a dynamic, independent business to find a dedicated and enthusiastic Call Centre Agent to enhance the customer experience.
Position Overview:
As a Call Centre Agent, you will be responsible for providing exceptional customer service to clients. The ideal candidate will be a team player with excellent communication skills and a passion for delivering high-quality service.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and make recommendations to customers
- Work collaboratively with the sales team to achieve sales targets
- Participate in ongoing training and development to improve customer service skills
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Previous customer service experience is an asset
What We Offer:
Lloyd Recruitment Ltd is committed to providing a positive and supportive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.