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Customer Service Representative

2 months ago


Littlehampton, West Sussex, United Kingdom Lloyd Recruitment Ltd Full time

Job Summary:

Lloyd Recruitment Ltd is partnering with a dynamic, independent business to find a dedicated and enthusiastic Call Centre Agent to enhance the customer experience.

Position Overview:

As a Call Centre Agent, you will be responsible for providing exceptional customer service to clients. The ideal candidate will be a team player with excellent communication skills and a passion for delivering high-quality service.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and make recommendations to customers
  • Work collaboratively with the sales team to achieve sales targets
  • Participate in ongoing training and development to improve customer service skills

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Previous customer service experience is an asset

What We Offer:

Lloyd Recruitment Ltd is committed to providing a positive and supportive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.