Customer Service Advisor

3 weeks ago


Littlehampton, United Kingdom Page Personnel Full time

Office Based
- 33 days holiday

**About Our Client**:
An established company in the Littlehampton area are looking for a customer service advisor to join their growing team.

**Key Responsibilities for a Customer Service Advisor**
- Place outbound calls
- Update client cutting templates as needed
- Track missing parcels as needed, and manage returns / collections
- Log complaints as received
- Offer support and advice to fellow team members
- Work towards objectives to achieve set department KPI's

**The Successful Applicant**:
**The Successful Customer Service advisor will**:

- Excellent customer service skills
- Excellent telephone manner
- Self-motivated with the determination to succeed
- Previous experience of working in high-volume customer experience environment.
- Previous telephone experience desirable
- Computer literate with a working knowledge of MS Word, Excel, PowerPoint, and Outlook.

**What's on Offer**:
**Whats on offer**
- 33 days holiday
- Annual Pay review
- Life Insurance
- Reward Scheme



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