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Medical Secretary Gastroenterology
3 months ago
The overall purpose of the post holder is to provide effective delivery of patient focused health care within key performance targets and provide communication and organisational skills for a designated number of Consultant Gastroenterologists and their teams.
The role comprises a wide range of specific duties and requires competence in word processing, excellent keyboard skills and accurate audio-typing with the ability to prioritise own workload without direct supervision.
You will need to work accurately and methodically, meet deadlines, show attention to detail, work as part of a team but use your own initiative.
You will need to be flexible and pro-active, able to respond and adapt to the varying demands and changing circumstances in our very busy Gastroenterology Department.
Resilience is an important quality to success in this role as is the ability to plan and organise your own workload.
The role involves a wide range of specific duties and requires competence in word processing, keyboard skills and audio typing.
When you walk through the door, one of the first things you'll notice is that the organisation is full of talented people.
We don't just look at you for who you are now; we look at you for who you could be in the future.
To enable the Trust and its employees to exceed expectations and to achieve corporate and service aims and objectives, we need to recruit, develop and retain skilled and motivated people through effective people management and development, leading to a high performance culture.
Transcription and production from digital dictation of typewritten reports/correspondence, using word processing packages, for the medical teams, which may include outpatient reports, detailed discharge summaries, operation notes and other relevant clinical and non-clinical correspondence.
This may include correspondence that is time-sensitive (such as complaints) ensuring information is dictated and typed within any designated time limits.
Type medico-legal summaries, maintain medico-legal files and liaise with legal department in respect of medico-legal cases.
Manage patient investigation results effectively including maintaining systems for monitoring and retrieving outstanding investigations and responsibility for chasing up missing/delayed results.
Will be required to instigate appropriate referrals to other disciplines in respect of specific abnormalities in line with Departmental protocols.
If required ensure reports are seen and signed by Clinician/Nurse prior to filing in case-notes. Ensure that patient encounters are closed where appropriate following admin paperwork.
Process patients discharged from hospital; where standard letters have been generated at ward level, ascertain from electronic patient records whether any supplementary letter/action is required and deal with appropriately.
Ensure that relevant investigation results received after patient's discharge are communicated to GP where appropriate, particularly where treatment may be required.
Input and extract data from electronic patient record system (Cerner) and other relevant software programmes, which may be Trust-wide or specialty-specific.
Provide appropriate cover by operating a "buddy" system for colleagues during periods of absence to ensure effective cross-cover is maintained within the directorate.
