Medical Office Coordinator
2 weeks ago
About Thursby Surgery
Thursby Surgery is a dynamic and innovative healthcare provider seeking two highly skilled Medical Receptionists to join our team. As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care, and contributing to the success of our team.
Key Responsibilities
- Implement office procedures and work in accordance with written protocols to maintain a high level of patient satisfaction and practice efficiency.
- Receive patients, consult with members of the practice team, and process appointment requests for appointments from patients by telephone and in person.
- Utilize the EMIS Web Clinical System to process requests for appointments and visits, ensuring accurate and timely communication with patients and healthcare professionals.
- Act as a care navigator, directing callers to the appropriate healthcare professional, and using your judgment, practice systems, and communication skills to ensure that patients who need urgent consultation are seen according to need.
- Enter requests for home visits, ensuring to carefully record all relevant details and referring to the duty doctor where necessary.
- Deal with general enquiries, explain procedures, and make new and follow-up appointments, providing a positive and friendly image to patients and other visitors.
- Handle completed repeat prescriptions, checking names and addresses, and process patients' changes of address, computer data, and medical records.
- Advise patients of relevant charges for private services, accept payment, and issue receipts, ensuring a working knowledge of the telephone system during and after hours.
- Respond to all requests and queries from patients, team members, and associated healthcare agencies, and ensure building security, having a thorough knowledge of doors, windows, and alarms.
- Input and extract patient information to and from the EMIS Web Clinical System as required, taking messages and passing on information in a timely and appropriate manner.
- Action requests for repeat prescriptions, ensuring that they are ready for collection by the patient within 48 hours, and scan and photocopy as required.
- Process and distribute incoming and outgoing mail, file and retrieve paperwork, update as necessary, and clear and re-stock consulting rooms as required.
- Keep the reception area, notice-boards, and leaflet dispensers updated, tidy, and free from obstructions and clutter, informing the line manager of low stock levels of stationery or other supplies.
- Be able to cover all reception positions as necessary to meet the needs of the practice, and complete administrative tasks as requested, including requirements of Clinical Coding, management of medication documentation and processing, secretarial duties, and support of private work functions.
Person Specification
- Good standard of general education, including GCSE Mathematics and English (Grade C and above).
- Practical experience of working with others and the general public or patients in a customer care role.
- Desirable: Experience of work in a healthcare setting, knowledge of medical terminology, and awareness/experience of the EMIS Web clinical system.
-
Medical Office Coordinator
3 days ago
Burnley, Lancashire, United Kingdom Thursby Surgery Full timeAbout Thursby SurgeryThursby Surgery is a dynamic and innovative healthcare provider seeking a highly skilled and motivated individual to join our team as a Medical Receptionist. Our practice is committed to delivering exceptional patient care and service, and we are looking for someone who shares our passion for excellence.Job SummaryWe are seeking a...
-
Medical Office Coordinator
3 days ago
Burnley, Lancashire, United Kingdom Thursby Surgery Full timeAbout Thursby SurgeryThursby Surgery is a dynamic and innovative healthcare provider seeking a highly skilled and motivated individual to join our team as a Medical Receptionist. Our practice is committed to delivering exceptional patient care and service, and we are looking for someone who shares our passion for excellence.Job SummaryWe are seeking a...
-
Medical Office Coordinator
6 days ago
Burnley, Lancashire, United Kingdom Thursby Surgery Full timeAbout Thursby SurgeryThursby Surgery is a dynamic and innovative healthcare provider seeking a highly skilled and motivated individual to join our team as a Medical Receptionist. Our practice is committed to delivering exceptional patient care and service, and we are looking for someone who shares our passion for excellence.Job SummaryWe are seeking a...
-
Medical Office Coordinator
7 days ago
Burnley, Lancashire, United Kingdom Thursby Surgery Full timeAbout Thursby SurgeryThursby Surgery is a dynamic and innovative healthcare provider seeking a highly skilled and motivated individual to join our team as a Medical Receptionist. Our practice is committed to delivering exceptional patient care and service, and we are looking for someone who shares our passion for excellence.Job SummaryWe are seeking a...
-
Medical Office Coordinator
2 weeks ago
Burnley, Lancashire, United Kingdom Thursby Surgery Full timeAbout Thursby SurgeryThursby Surgery is a dynamic and innovative healthcare provider seeking two highly skilled Medical Receptionists to join our team. As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care, and contributing to the success of our team.Key...
-
Medical Office Coordinator
4 hours ago
Burnley, Lancashire, United Kingdom Thursby Surgery Full timeJob SummaryThursby Surgery is seeking two Medical Receptionists to join our team at our Thursby Surgery and Daneshouse Branch Surgery locations. We are looking for enthusiastic, hardworking, and motivated individuals to assist patients in accessing healthcare services and provide administrative support to our clinical team.Main ResponsibilitiesImplement...
-
Medical Office Coordinator
2 hours ago
Burnley, Lancashire, United Kingdom Thursby Surgery Full timeJob SummaryThursby Surgery is seeking two Medical Receptionists to join our team at our Thursby Surgery and Daneshouse Branch Surgery locations. We are looking for enthusiastic, hardworking, and motivated individuals to assist patients in accessing healthcare services and provide administrative support to our clinical team.Main ResponsibilitiesImplement...
-
Burnley, Lancashire, United Kingdom Riverside Family Practice Full timeJob Summary:Riverside Family Practice is seeking a highly organized and compassionate individual to join our team as a Receptionist (Medical). As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key Responsibilities:Provide a warm and welcoming...
-
Burnley, Lancashire, United Kingdom Riverside Family Practice Full timeJob Summary:Riverside Family Practice is seeking a highly organized and compassionate individual to join our team as a Receptionist (Medical). As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key Responsibilities:Provide a warm and welcoming...
-
Burnley, Lancashire, United Kingdom Riverside Family Practice Full timeJob SummaryRiverside Family Practice is seeking a highly organized and compassionate individual to join our team as a Receptionist (Medical). As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide a warm and welcoming...
-
Burnley, Lancashire, United Kingdom Riverside Family Practice Full timeJob SummaryRiverside Family Practice is seeking a highly organized and compassionate individual to join our team as a Receptionist (Medical). As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide a warm and welcoming...
-
Anaesthetic Medical Secretary
3 days ago
Burnley, Lancashire, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob OverviewEast Lancashire Hospitals NHS Trust is seeking a highly skilled and experienced Medical Secretary to join their Anaesthetic Department. The successful candidate will provide administrative support to the Clinical Director and medical personnel within the department.The role involves providing a personalized and confidential administrative support...
-
Anaesthetic Medical Secretary
3 days ago
Burnley, Lancashire, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob OverviewEast Lancashire Hospitals NHS Trust is seeking a highly skilled and experienced Medical Secretary to join their Anaesthetic Department. The successful candidate will provide administrative support to the Clinical Director and medical personnel within the department.The role involves providing a personalized and confidential administrative support...
-
Medical Receptionist
4 hours ago
Burnley, Lancashire, United Kingdom Riverside Family Practice Full timeAbout the RoleRiverside Family Practice is seeking a highly organized and compassionate individual to join our team as a Medical Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide a warm and welcoming...
-
Medical Receptionist
2 hours ago
Burnley, Lancashire, United Kingdom Riverside Family Practice Full timeAbout the RoleRiverside Family Practice is seeking a highly organized and compassionate individual to join our team as a Medical Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide a warm and welcoming...
-
Office Coordinator
1 week ago
Burnley, Lancashire, United Kingdom Rebus Recruitment Limited Full timeWe are a dynamic recruitment team at Rebus Recruitment Limited, seeking an experienced and organized Office Administrator to join our team. As an Office Administrator, you will play a vital role in supporting the smooth operation of our business.Key Responsibilities:Customer Service: Provide exceptional customer service to our clients and candidates,...
-
Anaesthetic Medical Secretary
3 hours ago
Burnley, Lancashire, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob OverviewWe are seeking a highly skilled and experienced Medical Secretary to join our Anaesthetic Department at East Lancashire Hospitals NHS Trust. The successful candidate will provide administrative support to our team of Consultants and medical personnel, ensuring the smooth delivery of services.Main ResponsibilitiesProvide secretarial support to the...
-
Anaesthetic Medical Secretary
1 hour ago
Burnley, Lancashire, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob OverviewWe are seeking a highly skilled and experienced Medical Secretary to join our Anaesthetic Department at East Lancashire Hospitals NHS Trust. The successful candidate will provide administrative support to our team of Consultants and medical personnel, ensuring the smooth delivery of services.Main ResponsibilitiesProvide secretarial support to the...
-
Office Administrator
2 days ago
Burnley, Lancashire, United Kingdom Regional Recruitment Services Full timeAbout the RoleWe are seeking an experienced Office Manager to join our team at Regional Recruitment Services. As a key member of our administrative team, you will be responsible for overseeing general office operations, reporting to management, and coordinating appointments and staff calendars.Key ResponsibilitiesManage filing systems, office supplies, IT...
-
Office Administrator
2 days ago
Burnley, Lancashire, United Kingdom Regional Recruitment Services Full timeAbout the RoleWe are seeking an experienced Office Manager to join our team at Regional Recruitment Services. As a key member of our administrative team, you will be responsible for overseeing general office operations, reporting to management, and coordinating appointments and staff calendars.Key ResponsibilitiesManage filing systems, office supplies, IT...
