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Medical Office Coordinator

2 months ago


Burnley, Lancashire, United Kingdom Thursby Surgery Full time

About Thursby Surgery

Thursby Surgery is a dynamic and innovative healthcare provider seeking a highly skilled and motivated individual to join our team as a Medical Receptionist. Our practice is committed to delivering exceptional patient care and service, and we are looking for someone who shares our passion for excellence.

Job Summary

We are seeking a Medical Receptionist to provide administrative support to our healthcare team. The successful candidate will be responsible for managing patient flow, coordinating appointments, and providing exceptional customer service to our patients and visitors.

Key Responsibilities

  • Manage patient registration and demographic data
  • Coordinate appointments and schedule patient visits
  • Provide administrative support to healthcare team members
  • Respond to patient inquiries and resolve issues in a timely and professional manner
  • Maintain accurate and up-to-date patient records
  • Process and manage patient payments and billing
  • Perform other administrative tasks as required

Requirements

  • Good standard of general education
  • GCSE Mathematics and English (Grade C and above)
  • Practical experience of working with others
  • Practical experience of working with the general public or patients in a customer care role
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Ability to maintain confidentiality and handle sensitive information

Working Environment

Thursby Surgery is a busy and dynamic healthcare environment, and the successful candidate will be required to work in a fast-paced and often pressurized environment. The ideal candidate will be able to remain calm and composed under pressure, and will be able to work effectively as part of a team.

What We Offer

Thursby Surgery offers a competitive salary and benefits package, as well as opportunities for professional development and growth. We are committed to providing a supportive and inclusive work environment, and we are looking for someone who shares our values and is passionate about delivering exceptional patient care.