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Medical Office Coordinator
2 months ago
Thursby Surgery is seeking two Medical Receptionists to join our team at our Thursby Surgery and Daneshouse Branch Surgery locations. We are looking for enthusiastic, hardworking, and motivated individuals to provide exceptional patient care and support to our clinical team.
Main Responsibilities- Provide administrative support to the practice team, including answering phone calls, responding to emails, and managing patient records.
- Process appointment requests, manage patient schedules, and coordinate with healthcare professionals to ensure seamless patient care.
- Handle patient inquiries, provide information, and resolve issues in a courteous and efficient manner.
- Assist with data entry, maintain accurate records, and ensure compliance with practice policies and procedures.
- Collaborate with the clinical team to ensure effective communication and coordination of patient care.
Thursby Surgery is a dynamic and innovative practice that values teamwork, continuous learning, and patient-centered care. We are part of a Primary Care Network, working closely with community and voluntary sector providers to deliver high-quality healthcare services.
Requirements- Good standard of general education, including GCSE Mathematics and English (Grade C and above).
- Practical experience of working with others, preferably in a customer care role.
- Excellent communication skills, both written and verbal.
- Ability to work independently, with minimal supervision, and as part of a team.
- Computer literacy, including Microsoft packages, email, and the internet.
As a Medical Receptionist at Thursby Surgery, you will have the opportunity to work in a fast-paced and dynamic environment, contributing to the delivery of high-quality patient care. We offer a competitive salary, opportunities for professional development, and a supportive team environment.
