Medical Receptionist

2 weeks ago


Burnley, Lancashire, United Kingdom Riverside Family Practice Full time

Job Summary

Riverside Family Practice is seeking a skilled and organized individual to join our team as a Medical Receptionist. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.

Key Responsibilities

  • Provide a warm and welcoming experience for patients, answering phone calls, and responding to emails in a timely and professional manner.
  • Manage patient appointments, including scheduling, rescheduling, and canceling appointments as needed.
  • Process patient payments, handle billing inquiries, and maintain accurate records of patient transactions.
  • Maintain confidentiality and handle sensitive patient information with discretion and professionalism.
  • Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
  • Perform administrative tasks, such as data entry, filing, and maintaining accurate records.
  • Stay up-to-date with practice policies, procedures, and regulatory requirements to ensure compliance.

About Us

Riverside Family Practice is a dynamic and patient-centered healthcare organization dedicated to providing high-quality care to our community. We are committed to fostering a positive and inclusive work environment that values diversity, equity, and inclusion.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong organizational and time management skills.
  • Proficiency in Microsoft Office and practice management software.
  • High school diploma or equivalent required; post-secondary education in a related field an asset.

What We Offer

Riverside Family Practice offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.


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