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Medical Office Coordinator
2 months ago
About Thursby Surgery
We are a dynamic and innovative healthcare provider seeking a highly skilled Medical Receptionist to join our team. As a Medical Receptionist, you will play a vital role in ensuring the smooth operation of our practice, providing exceptional patient care, and supporting our clinical team.
Key Responsibilities
- Manage patient appointments, including scheduling, rescheduling, and cancellations
- Process patient registrations, including data entry and medical records management
- Provide administrative support to the clinical team, including preparing patient files and updating medical records
- Handle patient inquiries, respond to phone calls, and provide general assistance to patients and visitors
- Maintain accurate and up-to-date records, including patient demographics, medical history, and treatment plans
- Collaborate with the clinical team to ensure seamless communication and coordination of patient care
- Perform other administrative tasks as required, including data entry, filing, and photocopying
Requirements
- Good standard of general education, including GCSE Mathematics and English (Grade C and above)
- Practical experience of working with others and with the general public or patients in a customer care role
- Excellent communication skills, both written and oral
- Ability to work accurately and efficiently in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive information
- Flexibility to work a variety of shifts, including early starts, late finishes, and Saturdays
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- The opportunity to work with a dynamic and innovative healthcare provider
