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Medical Office Coordinator
2 months ago
Thursby Surgery is seeking two Medical Receptionists to join our team at our Thursby Surgery and Daneshouse Branch Surgery locations. We are looking for enthusiastic, hardworking, and motivated individuals to provide exceptional patient care and support to our clinical team.
Main Responsibilities- Provide administrative support to the practice team, including answering phone calls, responding to emails, and managing patient records.
- Process appointment requests, manage patient schedules, and coordinate with healthcare professionals as needed.
- Assist with patient registration, medical records, and billing processes.
- Maintain a clean and organized reception area, including updating notice boards and leaflet dispensers.
- Perform various administrative tasks, including data entry, scanning, and photocopying.
- Collaborate with the practice team to ensure seamless patient care and efficient practice operations.
Thursby Surgery is a dynamic and innovative practice that values teamwork, continuous development, and patient-centered care. We are part of a Primary Care Network, working closely with community and voluntary sector providers to deliver high-quality healthcare services.
Requirements- Good standard of general education, including GCSE Mathematics and English (Grade C and above).
- Practical experience of working with others and the general public or patients in a customer care role.
- Excellent communication skills, both written and oral.
- Ability to work as part of a team, remain calm under pressure, and adapt to changing situations.
- Computer literate, with experience using Microsoft packages, email, and the internet.
