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Visitor Welcome Assistant

3 months ago

Torquay, Torbay, United Kingdom Torbay Council Full time

Reference Number:
ECAN 04606

Job type:
Community Services

Employment Contract:
Part Time - Fixed Term Contract

Salary:
£21,189 (pro rata)

Number of hours: 22.20

Location:
Torbay

Summary
We are looking for someone enthusiastic and approachable to work within the Visitor Welcome team at Torre Abbey.

Torre Abbey is Torbay's most historic building complex dating from 1196. An ancient scheduled monument set within 17.8 acres of gardens and parkland.

It's an accredited museum owned by Torbay Council, home to a regionally important collection it's been a centre of religious and artistic expression and hospitality for 800 years.


We are passionate about creating a universally welcoming environment and we work with a range of partners to develop an increasingly accessible offer for our local community.


What you'll be doing


With your love of working with people and desire to provide an excellent service, you'll acknowledge, welcome and engage every visitor, offering them help and advice with their visit and purchases in our shop.

This means maintaining a thorough knowledge of Torre Abbey so you're always on hand to help.


As a key member of the visitor welcome team, you'll maximise the profit and sales generated, by ensuring that every opportunity is taken to increase our sales and average customer spend.

Please read the role profile attached for more information.

Who we're looking for

  • Experience working in a customer focused environment
  • Awareness of what makes an excellent visitor welcome
  • Knowledge of cash tills systems.
  • Good people skills, enabling good working relationships and previous experience working as part of a team.
  • Excellent numeracy, written and verbal communication skills and a good listener.
  • Proven experience of face to face sales and working to measurable targets.
  • Competent IT skills.

We only accept Applications for Employment on a Torbay Council Application form.
Returned Applications

Postal Address

Telephone Number

  • Torbay Council


 Recruitment
  • HR Support
  • Town Hall
  • Castle Circus
  • Torquay
  • Devon
  • TQ1 3DR