Customer Experience

1 week ago


Crawley, West Sussex, United Kingdom Harwoods Full time
Sales Executive benefits package for 2024 at Crawley Audi
25 days annual leave + 8 Bank Holidays.

  • Company pension scheme
  • Employee referral programme
  • Working Pattern and applicable rotas
  • Annual bonus potential
  • Company Car – BIK Scheme
  • Manufacturer training
  • Follow precisely and consistently the manufacturer sales process including meeting enquiry management targets.
  • Ensure the showroom, displays, customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively to the required manufacturer standard, including the availability of brochures and display of manufacturer vehicles.
  • Using various sources, prospect for new and used car customers on a regular basis to create sales opportunities. Maximise sales opportunities by offering finance solutions to customers, as well as adhering to the FCA guidelines always with regard to portraying financial information and regulated activities.
  • To participate in planning sales campaigns and promotions to maximise sales penetration and take part fully in on- and off-site promotions run by the department.
  • Harwoods Group is a values led, family owned automotive retail group that was founded in 1931.
We are a top 30 automotive dealer group, as ranked by annual turnover on AM100, representing the following brand partners:

Bentley, McLaren, Aston Martin, Jaguar, Land Rover, Audi, Volvo, INEOS, BMW & Mini (Service), MAN
With a high colleague engagement score of 72%, Harwoods Group has a real differentiator with our industry leading people development programme, including:

probation; Harwoods Academy; succession and development; After continued growth, we now operate with circa 1,100 colleagues across circa 28 state of the art facilities.

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