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Employability Team Leader

3 months ago

Nottingham, Nottingham, United Kingdom East Midlands Chamber (Derbyshire, Nottinghamshire, Leicestershire) Full time

East Midlands Chamber, UK Chamber of the Year, is a well-respected and award winning organisation that aims to enhance businesses and communities in Derbyshire, Leicestershire and Nottinghamshire. With more than 4,000 members, we have established a reputation as the voice of the region's economy.

Job title:
Employment Services Team Leader

Salary:
£31,000 per annum

Based at:
Nottingham (onsite)

Contract:
Fixed term until 31 October 2024, full time (35 hours per week)

1. WHY THE POST EXISTS


Our Employment Services department play a key role in equipping people with a disability or health condition, the unemployed and other disadvantaged groups with the skills and training needed to find and sustain a job.

The postholder will support the Chamber to meet the challenges and demands of the Government's Work and Health Programme.

They will be a target-driven, people motivating manager, inspiring a team of Employment Advisers to support their participants into employment and achieve contractual targets.


This contract is funded through the Work & Health Programme which is co-funded by the European Social Fund and Department for Work & Pensions.


2. THE KEY AREAS OF RESPONSIBILITY

  • Ensures the smooth running and productivity of the team by acting as a lynchpin between all key roles involved in the customer journey.
  • Daily caseload reviews to ensure accurate forecasting and achievement of Department for Work & Pensions targets.
  • Monthly onetoone performance and progress reviews as well as actioning appraisals.
  • Qualitative observations of team member service delivery and provision of relevant feedback.
  • Mentoring new and experienced staff, coaching to improve performance and giving constructive instructions as required.
  • Identifying skills gaps and coordinating development actions and training interventions for the team to excel in their roles and progress further within the company.
  • Offering technical expert support and advice for the team e.g., Better Off Calculations, advice and guidance and mock interviews.
  • Providing counsel and support to staff when needed, assisting in the management of their worklife balance.

3. IDEALLY APPLICANTS WILL POSSESS

  • Experience of working in the welfare to work or employability sectors.
  • Experience of working in a fastpaced performance target driven environment, such experience may include working within the following sectors/fields; professional services (banking, finance and recruitment etc) or retail etc.
  • Experience of managing a sales team and/or process.

4. WHAT YOU CAN EXPECT IN RETURN
8% company pension contribution - 25 days holiday plus bank holidays (pro rata for part time) - Your Birthday off and an extra day of leave after 5 and 10 years' service

Agile working practices and dress for the day policy - Westfield Health cash plan and other discounts after 3-months - Death in service benefit - Recognition and engagement schemes

Two Corporate Social Responsibility days per year (volunteering activity) - Recognition and engagement schemes - Access to tax-free childcare and Bike2Work scheme - Learning and development opportunities

Flexibility to take unpaid leave, paid study leave and special leave for territorial army - Employee social events - Special leave for bereavement, compassionate leave and dependent related time off

5. HOW TO APPLY


If you have an enthusiastic approach to your work and feel you could make a significant contribution to our organisation, we would like to hear from you.


6. INTERVIEWS

  • Interviews are scheduled to take place inperson at the Nottingham office within 10 days of the advert closure.

7. COMPANY STATEMENT
The Chamber is open to exploring agile working opportunities which benefit both the individual and the business.

The business is dedicated to retaining talent and therefore it may decide to prioritise and support internal applicants during recruitment exercises.

All applicants are required to disclose any unspent convictions or cautions and company director disqualifications in their covering letter.

Job Types:
Full-time, Fixed term contract

Salary:
£31,000.00 per year

Schedule:

  • No weekends

Work Location:
One location