Homeless Relief Officer

2 weeks ago

Crewe, Cheshire East, United Kingdom Cheshire East Council Full time
An exciting opportunity has become available to work as A Homeless Relief Officer.

This is an opportunity to join a busy, fast paced and established team working within the wider Housing Options service at Cheshire East Council.


About the role


The team work in accordance with the housing legislation and provide a key role in preventing and relieving homelessness and rough sleeping.

As a Homeless Relief Officer you will be assessing applicants whom you have reason to believe are homeless, or threatened with homelessness, to establish what duties are owed by the local authority.


This will involve speaking to homeless applicants from a variety of backgrounds, some with complex needs, completing and recording thorough homeless assessments via phone and / or face to face, providing applicants with bespoke housing advice and assistance, where applicable providing applicants with interim / emergency accommodation, writing and serving legal decision letters, amongst other related tasks.

The role will also require you to partake in the Out of Hours rota, which is shared amongst the team.

The role is 5 days a week, Monday - Friday. The team are currently hybrid working on a 50/50 split. The team are based over two locations, Macclesfield and Crewe, and work from both offices.

Organisation

  • Cheshire East Council

Location

  • Crewe, Macclesfield

Job Category

  • Place

Grade

  • CEC NJC
  • Grade 7

Salary Min
- £29,269 Per Annum

Salary Max
- £32,076 Per Annum

Hours per week

  • 37

Weeks per year

Employment Type

  • Permanent

Closing Date

  • 28/04/2024

Ref No

  • E2551
Cheshire East is an amazing place to live and work.

As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.


At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.


If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you.


As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.

Brighter Future

Employee benefits )

About you

You will have:

  • A background in housing / homelessness or a profession with transferrable skills set.
  • Great computer literacy and IT skills, including Microsoft Office and Teams.
  • Great organisational and investigative skills.
  • The ability to work on own initiative and selfmotivation.
  • Excellent communication skills, both verbally and in writing, with the ability to communicate professionally with clients from a variety of backgrounds, some with complex needs.
  • The ability to communicate with other professional agencies and work with a positive multiagency approach.
  • Knowledge of the Locata housing system would be advantageous but not essential.


To find out more about the essential and desirable criteria for this role please view the "in this job you will need" section of the attached JD PS document.


What we give in return

  • ENHANCED ANNUAL LEAVE 26 days annual leave (inclusive of bank holidays) from day 1, increasing up to 31 days after 5 years' service


 ENHANCED PUBLIC PENSION
  • A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay
  • FLEXIBLE WORKING PATTERN
  • 37
hour standard full time working week with flexi time and hybrid/remote working arrangements PURCHASE OF ANNUAL LEAVE The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro rata for part time staff) CYCLE TO WORK SCHEME Receive up Income Tax and National Insurance savings of up to 2539% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status EMPLOYEE ASSISTANCE PROGRAMME A completely free to use and confidential assistance service for all employees to help staff manage, reduce, and overcome the impact of life issues which they may experience from time to time, both within work and their personal life PAID VOLUNTEER LEAVE Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East DISCOUNTED GYM MEMBERSHIPS Access to corporate membership prices for Everybody Leisure which includes:Gym, Swim and Group Fitness at all 16 facilities Off Peak Racket Sports Athletics Tracks Sauna/Steam/Spa

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