Perm055 Customer Service Team Leader

3 weeks ago


Crewe, United Kingdom Brit European Full time

**Brit European are looking for a Customer Service Team Leader based in Middlewich - this is a permanent position.**

**Your Salary**
- £26,000 - £28,000
- Holidays 20 days, rising to 25 based on time served
- Pension contribution after 3 months
- Medical cover available after 6 months

***The Role**
- Supervision of customer service team, providing guidance and support wherever possible
- Dealing with escalated queries and any associated customer issues
- Effective delegation of day to day tasks
- Monitoring and assessing day to day customer requirements, prompting the operations team where required.
- Attending face to face/teams meetings with clients
- Continue to coach and develop the individuals within the team
- Providing relief cover for staff holidays, dealing with clients and processing of orders
- Ensuring that customer orders and requirements are fulfilled at all times
- Liaising with a number of supply chain partners in order to achieve specific KPI’s
- Assist in generating a number of management/customer reports
- Assisting with staff reviews and appraisals

**What We Need From You**

***Previous experience of supervising a customer service team within a busy office environment
- Strong organisational ability, with an analytical mindset and a keen eye for detail
- Excellent communication skills and the ability to work under pressure
- A good level of IT literacy
- Knowledge of the logistics sector would be an advantageous but is not essential

Applicants are advised that due to the location of this vacancy, they will need access to their own transport.


  • Customer Team Leader

    4 weeks ago


    Crewe, United Kingdom Coop Full time

    **Customer Team Leader** - Location: 129 Crewe Road, Haslington, Crewe, CW1 5RG - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (from 5.30am), afternoons, late evenings (until 11:15pm) and weekends, to be discussed at interview - Full...


  • Crewe, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Hunts Banks Business Park, Crewe Road, Wistaston, Crewe, CW2 6QT - Pay: £12.10 per hour + great benefits - Contract: 16 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings from 5:45am, afternoons, late evenings until 11:00pm and weekends, to be discussed at...

  • Customer Team Leader

    3 weeks ago


    Crewe, United Kingdom Coop Full time

    **Customer Team Leader** Location: 5 Rope Lane, Shavington, Crewe, CW2 5DT Pay: £11.00 per hour + great benefits Contract: 20 hours per week + regular overtime, permanent, part time Working pattern: 3 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...


  • Crewe, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Unit 1; Parkers Road, Crewe, CW1 7PY - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time. - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full...

  • Customer Team Leader

    2 weeks ago


    Crewe, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Woolstanwood, West Street, Crewe, CW2 8SL - Pay: £12.10 per hour + great benefits - Contract: 24 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (Store Opening), afternoons, late evenings (Store Closing) and weekends, to be discussed at interview. - Full...

  • Customer Team Leader

    2 weeks ago


    Crewe, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Co-op Crewe Road, Haslington, CW1 5RG - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent - Working pattern: 5 varied shifts over 7 days including early mornings from 5:30 AM, afternoons, late evenings until 11:15 PM and weekends, to be discussed at interview. - Full...


  • Crewe, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Co-op, Woolstanwood, West Street, Crewe, CW2 8SL - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent - Working pattern: 4 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at...

  • Customer Team Leader

    3 weeks ago


    Crewe, United Kingdom Co-op Full time

    Closing date: 18-06-2024 Customer Team Leader   Location: Woolstanwood, West Street, Crewe, CW2 8SL Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store...

  • Customer Team Leader

    2 weeks ago


    Crewe, United Kingdom Co-op Full time

    Closing date: 26-06-2024 Customer Team Leader   Location: Shropshire Street, Audlem, Crewe, CW3 0DX Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 6am (store opening), afternoons, late...

  • Customer Team Leader

    4 weeks ago


    Crewe, United Kingdom Co-op Full time

    Closing date: 18-06-2024 Customer Team Leader   Location: Woolstanwood, West Street, Crewe, CW2 8SL Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store...

  • Customer Team Leader

    4 weeks ago


    Crewe, United Kingdom Co-op Full time

    Closing date: 18-06-2024 Customer Team Leader   Location: Woolstanwood, West Street, Crewe, CW2 8SL Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store...

  • Customer Team Leader

    3 weeks ago


    Crewe, United Kingdom Co-op Full time

    Closing date: 26-06-2024 Customer Team Leader   Location: Shropshire Street, Audlem, Crewe, CW3 0DX Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 6am (store opening), afternoons, late...

  • Customer Team Leader

    2 weeks ago


    Crewe, United Kingdom Co-op Full time

    Closing date: 26-06-2024 Customer Team Leader   Location: Shropshire Street, Audlem, Crewe, CW3 0DX Pay: £13.32 per hour Contract: 24 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings from 6am (store opening), afternoons, late...

  • Customer Team Leader

    2 weeks ago


    Crewe, United Kingdom Co-op Full time

    Working pattern: Varied shifts including early mornings from 6am (store opening), afternoons, late evenings to 10pm (store closing) and weekends. Role will include working in our instore bakery, to be discussed at interview Full, paid training provided You can now apply for this role using your mobile device (no CV needed!) You must be aged 18 or...


  • Crewe, United Kingdom Ryman Stationery Full time

    **Location: Crewe RSC** **Department: Customer Services** **Salary: £30000 per annum** **The Role**: This is an exciting opportunity to join TPRG in a Team Leader Role within the Customer Care department. **What you will get from us**: * Fantastic training to help you complete your role and be the best you can be, with the option to continue your...

  • Team Leader

    2 weeks ago


    Crewe, United Kingdom Asda Express Full time

    **Role**: Team Leader **Location**:Crewe, CW2 5EB **Hours**:Part-Time / Permanent **Hourly Rate**:£11.94 **Company**: Asda Express We are looking for a dedicated Retail Team Leader who can lead, inspire and motivate a team to join our welcoming Asda Express Store! Our Retail Team Leaders are responsible for managing the store when the Manager is not...

  • Team Leader

    3 weeks ago


    Crewe, United Kingdom Asda Express Full time

    **Role**: Team Leader **Location**:Crewe, CW2 5UZ **Hours**:Part-Time / Permanent **Hourly Rate**:£11.94 **Company**: Asda Express We are looking for a dedicated Retail Team Leader who can lead, inspire and motivate a team to join our welcoming Asda Express Store! Our Retail Team Leaders are responsible for managing the store when the Manager is not...

  • Team Leaders

    3 weeks ago


    Crewe, United Kingdom Safer Hand Solutions Ltd Full time

    Customer Service Team Leader Crewe £10.77ph - Shift based - very occasional weekends Hours between 8am & 8pm rotating shifts - Are you working in a call centre or contact centre, and fed up of Managers who constantly breathe down your neck? Do you not get the recognition you deserve, even if that's just a thank you? Are you wanting a leadership role with...

  • Team Leader

    6 days ago


    Crewe, United Kingdom Mecca Bingo Full time

    Company Description This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our customers...

  • Team Leader

    3 weeks ago


    Crewe, United Kingdom Mecca Bingo Full time

    Company Description This is a fantastic opportunity to come and be a part of Mecca in one of our venues. As you will know Mecca is a leading operator of bingo clubs in the UK and our venues offer amazing great-value food, drink and live entertainment. Join us now for the chance to be part of an amazing team and be responsible for providing our customers...