Current jobs related to Client Services Manager - London, Greater London - Workplace Plus
-
Automotive Service Technician
4 days ago
London, Greater London, United Kingdom O.T. Client Services Full time**Exceptional Automotive Service Technician Wanted**About the Role:O.T. Client Services is seeking a skilled Automotive Service Technician to join their team at a brand-new garage in South West London. This garage, spearheaded by an experienced management team, is focused on providing exceptional customer service and top-tier vehicle care.**Key...
-
Automotive Service Technician
4 days ago
London, Greater London, United Kingdom O.T. Client Services Full time**Exceptional Automotive Service Technician Wanted**About the Role:O.T. Client Services is seeking a skilled Automotive Service Technician to join their team at a brand-new garage in South West London. This garage, spearheaded by an experienced management team, is focused on providing exceptional customer service and top-tier vehicle care.**Key...
-
Automotive Service Technician
10 hours ago
London, Greater London, United Kingdom O.T. Client Services Full timeAbout the RoleO.T. Client Services is seeking a skilled Automotive Service Technician to join their team in South West London. This new garage is focused on providing exceptional customer service and top-tier vehicle care.Key ResponsibilitiesPerform routine maintenance and repairs on a diverse range of vehicles.Efficiently diagnose and resolve mechanical and...
-
Automotive Service Technician
3 days ago
London, Greater London, United Kingdom O.T. Client Services Full timeAbout the RoleO.T. Client Services is seeking a skilled Automotive Service Technician to join our team at our brand-new garage in South West London. As a key player in our day-to-day operations, you will be responsible for providing exceptional customer service and top-tier vehicle care.Key ResponsibilitiesPerform routine maintenance and repairs on a diverse...
-
Automotive Service Technician
3 days ago
London, Greater London, United Kingdom O.T. Client Services Full timeAbout the RoleO.T. Client Services is seeking a skilled Automotive Service Technician to join our team at our brand-new garage in South West London. As a key player in our day-to-day operations, you will be responsible for providing exceptional customer service and top-tier vehicle care.Key ResponsibilitiesPerform routine maintenance and repairs on a diverse...
-
Automotive Service Technician
1 day ago
London, Greater London, United Kingdom O.T. Client Services Full timeAbout the Role:O.T. Client Services is seeking a skilled Automotive Service Technician to join their team in South West London. This new garage is focused on providing exceptional customer service and top-tier vehicle care.Key Responsibilities:Perform routine maintenance and repairs on a diverse range of vehicles.Efficiently diagnose and resolve mechanical...
-
Automotive Service Technician
23 hours ago
London, Greater London, United Kingdom O.T. Client Services Full timeAbout the Role:O.T. Client Services is seeking a skilled Automotive Service Technician to join their team in South West London. This new garage is focused on providing exceptional customer service and top-tier vehicle care.Key Responsibilities:Perform routine maintenance and repairs on a diverse range of vehicles.Efficiently diagnose and resolve mechanical...
-
Client Services Team Lead
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest Services We are a leading provider of exceptional guest experiences, dedicated to exceeding client expectations and fostering positive relationships. Deputy Client Services Manager As a Deputy Client Services Manager, you will play a vital role in ensuring the smooth operation and success of our client service team. You will be...
-
Client Services Team Lead
1 month ago
London, Greater London, United Kingdom Rapport Guest Services Full timeAbout Rapport Guest Services We are a leading provider of exceptional guest experiences, dedicated to exceeding client expectations and fostering positive relationships. Deputy Client Services Manager As a Deputy Client Services Manager, you will play a vital role in ensuring the smooth operation and success of our client service team. You will be...
-
Deputy Director of Client Services
2 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole OverviewRapport Guest Services is seeking a highly skilled Deputy Client Services Manager to join our team. As a key member of our operations team, you will be responsible for ensuring adherence to operational and service standards across the organization.Key ResponsibilitiesLead and manage various projects for clients, promoting accountability and...
-
Deputy Director of Client Services
2 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole OverviewRapport Guest Services is seeking a highly skilled Deputy Client Services Manager to join our team. As a key member of our operations team, you will be responsible for ensuring adherence to operational and service standards across the organization.Key ResponsibilitiesLead and manage various projects for clients, promoting accountability and...
-
Deputy Director of Client Services
2 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole OverviewRapport Guest Services is seeking a highly skilled Deputy Client Services Manager to join our team. As a key member of our operations team, you will be responsible for ensuring adherence to operational and service standards across the organization.Key ResponsibilitiesLead and manage various projects for clients, promoting accountability and...
-
Deputy Director of Client Services
2 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeRole OverviewRapport Guest Services is seeking a highly skilled Deputy Client Services Manager to join our team. As a key member of our operations team, you will be responsible for ensuring adherence to operational and service standards across the organization.Key ResponsibilitiesLead and manage various projects for clients, promoting accountability and...
-
Client Services Specialist
1 month ago
London, Greater London, United Kingdom ISS | Institutional Shareholder Services Full timeJoin Our Dynamic Client Support Team As a Client Support Associate, you will play a crucial role in assisting our clients with the ISS-LiquidMetrix product suite. Your primary responsibilities will include addressing customer inquiries related to the LiquidMetrix offerings, which may encompass technical, functional, or operational aspects. You will be...
-
Client Services Specialist
1 month ago
London, Greater London, United Kingdom ISS | Institutional Shareholder Services Full timeJoin Our Mission to Deliver Excellence As a Client Services Specialist, you will play a pivotal role in assisting our clients with the ISS-LiquidMetrix product suite. Your primary responsibilities will include addressing customer inquiries related to the LiquidMetrix offerings, which may encompass technical, functional, or operational aspects. You will be...
-
Client Services Specialist
1 month ago
London, Greater London, United Kingdom ISS | Institutional Shareholder Services Full timeBe Part of a Collaborative Environment As a Client Support Associate, you will play a vital role in assisting our clients with the ISS-LiquidMetrix product suite. Your primary responsibilities will include addressing customer inquiries related to the LiquidMetrix suite, which may encompass technical, functional, or operational aspects. You will be expected...
-
Client Service Desk Lead
3 days ago
London, Greater London, United Kingdom Mane Contract Services Full timeWe are seeking a skilled Helpdesk Coordinator to join our team at Mane Contract Services.The successful candidate will be responsible for providing exceptional customer service, managing incoming service requests, and working closely with our facilities team to ensure seamless delivery of our services.Key Responsibilities:Provide first point of contact for...
-
Client Service Desk Lead
2 days ago
London, Greater London, United Kingdom Mane Contract Services Full timeWe are seeking a skilled Helpdesk Coordinator to join our team at Mane Contract Services.The successful candidate will be responsible for providing exceptional customer service, managing incoming service requests, and working closely with our facilities team to ensure seamless delivery of our services.Key Responsibilities:Provide first point of contact for...
-
Client Service Representative
3 weeks ago
London, Greater London, United Kingdom Miller Insurance Services LLP Full timeJob OverviewMiller Insurance Services LLP is seeking a highly skilled and motivated Account Handler to join our growing team. As a leading specialist (re)insurance broking partnership, we pride ourselves on our integrity, principled decision-making, and commitment to providing clear, honest, and unbiased advice to our clients.The RoleDevelop a deep...
-
Deputy Director of Client Services
3 weeks ago
London, Greater London, United Kingdom Rapport Guest Services Full timeKey ResponsibilitiesEnsure adherence to operational and service standards from the entire team, fostering a culture of excellence and accountability.Promote a culture of accountability and responsibility among team members, driving performance and results.Take a hands-on approach in daily operations, managing team performance and providing guidance and...
Client Services Manager
3 months ago
Company
Workplace Plus is a fast growing, innovative commercial property business that has become a leading provider of managed office solutions in the UK. Based in Farringdon, London Workplace Plus offers a middle ground between leased and serviced offices, providing the benefits of lower costs, security of tenure, and private space, while also managing the challenging aspects of your lease. We simplify office costs by offering a single monthly fee with no upfront capital outlay, spreading the cost of fit-out, furniture, and IT over the lease term. Our clients are located across Central London.
Role
We are looking for a proactive, friendly colleague who can help manage the operational side of our managed office business on behalf of our clients.
This is a full-time office based role, however the successful candidate will be required to carry out regular site meetings with clients and suppliers/contractors. The Client Services Manager will be responsible for managing every aspect of our clients' office costs, ensuring customer satisfaction, and providing excellent customer service. The role will involve analytical tasks, effective communication with clients, and providing support for client services.
Key Responsibilities:
- To manage portfolio of clients and office spaces
- Liaising with the wider team to successfully onboard new clients ahead of office moves
- Invoice Management for all ongoing contracts and ad-hoc services
- Liaising with landlord's, building managers and contractors on behalf of clients
- Applying for business rates on behalf of clients
- Managing utility contracts
- Dealing with any day-to-day issues that may arise during client tenancy
- Regular client office visits, ensuring client satisfaction
Successful Candidate Experience
- Strong customer service and customer satisfaction skills
- Experience in account management/client services
- Experience managing client relationships
- Experience in the office solutions industry, ideally within serviced/managed office industry.
- Analytical skills for tracking and analysing office running costs
- Bookkeeping experience
- Ability to multitask and prioritise tasks
- Attention to detail and problem-solving skills
Salary: £35K/yr