Transformation and Improvement Officer

1 week ago


London, Greater London, United Kingdom tower Hamlets Full time
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Transformation and Improvement Officer:

This is a Fixed Term Contract until 31st March 2024
The council has come a long way over the past few years. We are already winning awards, but our ambition is much greater than being good.

We want to become a recognised leader in excellent public service and help improve more lives at a faster rate than ever before.

We will achieve that by bringing together our residents, partners and other stakeholders to solve problems and create more opportunities.

The Service Design and Improvement service is a team delivering key mayoral manifesto pledges working across directorates.

You will play a central role in delivering change at pace across the council with a focus on partnership working to achieve the best outcomes we can for our residents and businesses.


You will bring a good understanding of local government processes and procedures and ideally experience of working with members and senior management teams.

Have excellent communication skills and above all a track record of building relationships which achieve results.

You will be supporting the Director of Public Realm and the Head of Service Design and Improvement with coordinating a number of work streams across the division.

We would like you to join us on this exciting journey.

Bring your skills and expertise to Tower Hamlets to drive improvement and change and make a real difference to people's lives in one of the most exciting areas of London.


Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough.

We want people who aspire to our TOWER values:
Together; Open; Willing; Excellent; Respect.


Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.

We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

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