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Customer Service Executive Full Time

3 months ago

Crawley, West Sussex, United Kingdom Intermedia Brand Marketing Ltd Full time

The Company

ABOUT INTERMEDIA
InterMedia is a leading magazine marketing and distribution company which forms part of the InterGo Group. We specialise in connecting magazine brands with consumers on behalf of independent publishers. We boast a broad range of beautifully published magazines. We are a people business which loves to celebrate success - our success and yours. Our company culture is creative, dynamic, flexible and caring.

Attracting and retaining the very best talent is incredibly important to us - by doing so, we are able to continue to deliver market leading levels of service.

We look after our people, striving to ensure they feel appreciated for all their hard work.

  • Great career opportunities and to develop within a growing company.
  • Four weeks paid annual leave and bank holidays, rising to five weeks after one completed year of service.
  • 35 hours per week.
  • Excellent working environment in modern premises at the heart of the Gatwick Diamond.
  • Extensive employee benefits package supported by a comprehensive training program attractive salary package based on experience and current skills.

The Role

REQUIRED SKILLS

  • A comprehensive knowledge of Microsoft Word, Excel and Outlook.
  • Strong verbal and written communications.
  • A good appreciation for basic accountancy procedures.
  • A telephone manner which is both confident and friendly.
  • Ability to operate in a fastpaced service driven environment.
  • Excellent attention to detail with the ability to resolve queries.
  • Ability to work as part of a team and as an individual.
  • A genuine desire and drive to learn, grow and succeed.
  • Outstanding customer service skills
  • Enjoy working in a fastpaced role
  • Able to cope well under pressure
  • Good team player with excellent interpersonal and communication skills
  • Have a keen eye for detail
  • Excellent grammar, spelling, and command of the English language
  • Comfortable with technology and digital tools

INTERMEDIA IS AN EQUAL OPPORTUNITY EMPLOYER

Innovation is at the heart of what we do; we are committed to offering an inclusive and welcoming environment where there are always opportunities to have your ideas heard.

We reward enterprise with opportunity without prejudice or discrimination.

Job Types:
Full-time, Permanent

Salary:
£20,850.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Onsite parking
  • Private dental insurance
  • Private medical insurance

Schedule:

  • Monday to Friday
  • No weekends

Work Location:
In person