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Call Centre Operator

3 months ago

Acton, Greater London, United Kingdom Talent Nexus for Black Point Recruitment Full time

Call Centre Operative
A fantastic opportunity has arisen to work for a market leading private courier company. Our client is looking for a professional and experienced Call Centre Operative to join their growing team.

Based in Park Royal you will be working in a team under the supervision of the Operations Manager

The Role:

As a Call Centre Operative you will be required to do the following.

  • Corresponding with third party suppliers/ other depots to ensure smooth day to day operations.
  • Dealing with customer issues
  • Proficiency in the Navigator booking system (training can be given)
  • Good decisionmaking skills/forward thinking and be able to prioritize and make decisions.
  • Working as a strong team player
  • Chasing Proof of deliveries for UK and International shipments with third parties and dealing with queries

Hours and Salary

  • Monday
  • Friday.
  • 9:00 am 18:00 pm
  • Starting pay of £24,000
  • Company holiday, pension etc.

Essential Experience

  • Good spoken and written English skills
  • Must have industry experience
  • Excellent telephone manner
  • Accurate, with strong attention to detail
  • Computer literate
  • Punctual and reliable
IIND- Call Centre Operative ,admin, office administrator _

Salary:
From £24,000.00 per year

Benefits:

  • Company car
  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Monday
to Friday

  • Overtime

Supplemental pay types:

  • Bonus scheme

Ability to commute/relocate:

  • Acton,

Greater London:
reliably commute or plan to relocate before starting work (required)

Work Location:
One location

Reference ID:

IV