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Restaurant Operations Manager

2 months ago

North Acton, Greater London, United Kingdom Baxendale Mason Ltd Full time

About Baxendale Mason Ltd

Baxendale Mason Ltd is a family-run business with a passion for bringing the flavours of Italy to the centre of London. We are committed to quality ingredients and warm hospitality, inviting guests to visit, whether for a business lunch or a special occasion.

Our Business

We are a well-established restaurant operator with a strong reputation in the Soho area of London. Our team is dedicated to providing an exceptional dining experience, with a focus on customer satisfaction and loyalty.

Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our restaurants, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities

  • Manage the front-of-house and back-of-house operations, ensuring seamless service delivery
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Lead and motivate a team of staff to achieve exceptional results
  • Monitor and control costs, ensuring profitability and efficiency
  • Collaborate with the management team to drive business growth and development

Requirements

To be successful in this role, you will need:

  • Proven experience in restaurant management, with a strong track record of success
  • Excellent leadership and communication skills
  • Ability to work under pressure and make sound decisions quickly
  • Strong analytical and problem-solving skills
  • Passion for delivering exceptional customer service

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career development and growth. If you are a motivated and experienced restaurant professional looking for a new challenge, we would love to hear from you.