Sales & ticketing manager

2 weeks ago

London, Greater London, United Kingdom Park Theatre Full time

Closing date for applications: Wednesday 19th June 2024, 5pm

Salary: £28,980 per annum pro rata

Contract: 18 months, fixed term

Hours: Part time, 4 days / 28 hours per week, working to a shift rota

Park Theatre is looking to recruit a sales & ticketing manager who can collaborate with our Marketing and Box Office teams to deliver on our future plans.

Working with visiting companies, ticketing agents and our operational teams, you'll have the opportunity to develop and grow your understanding of tickets and Spektrix to a high level and with the Head of Ticketing, support your Box Office colleagues to provide seamless and efficient customer experiences.

In return we can promise a warm and dynamic working environment where ideas are welcomed, and successes are celebrated. You'll have a direct impact on the work that Park Theatre does and be able to help us shape our future.

The role of Sales & Ticketing Manager will evolve as the successful candidate develops their knowledge of Park Theatre's systems and approach. Support and training will be provided for the candidate to progress through this. This is a brilliant opportunity for someone who is looking to make the next step in their ticketing career, is prepared to grow in the role and enjoys working across the breadth of sales activity. If this proposal excites you, we would love to hear from you.

Knowledge, skills and experience

Well-rounded knowledge of Spektrix or a similar ticketing system and CRM, both for sales and administration/configurationExcellent interpersonal skills, comfortable building strong relationshipsExperience managing a casual team of employeesConfident, discreet and diplomaticGood organisation - able to manage multiple work streams and prioritise timeFlexibility and ability to work evenings and weekends as requiredStrong administration skills – comfortable using applications and databasesAbility to work autonomously, and to deadlinesEffective, clear and accurate written communicationAn understanding of equity, diversity and inclusivity and how they impact work in theatreComfortable with the principles of GDPRHigh level of self-motivation with a positive 'can-do' attitudeExcellent attention to detailAn interest in the work Park Theatre does, and its contribution to the wider theatre ecology We are an inclusive organisation and an equal opportunities employer. Our aim is to create a diverse and inclusive working environment and our recruitment process is open to all, but we are particularly keen to hear from global majority and / or disabled candidates, as these groups are currently underrepresented in ourteams. As a Disability Confident Scheme employer, we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. Please state in your application that you found this role through Creative Access.

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