Conference and Events Assistant

2 weeks ago


Birmingham, Birmingham, United Kingdom Aimbridge Hospitality Full time

Who we are?

About Aimbridge Hospitality EMEA: Aimbridge Hospitality EMEA is a division of the renowned Aimbridge Hospitality brand, overseeing more than 1,600 hotels and resorts worldwide. We collaborate with leading brands such as Hilton, Accor, Marriott, and IHG, as well as boutique hotels, catering to a wide range of guests.

About Aloft Hotels: Aloft Hotels are tailored for modern travelers who embrace open spaces, innovative thinking, and expressive environments. It's a place where travel sparks opportunities, style is essential, connectivity is seamless, social interactions are vibrant, and progress is the only way. Welcome to Aloft Hotels.

About The Eastside Rooms: The Eastside Rooms offers a distinctive setting blending futuristic innovation with Birmingham's rich heritage. Mixing sophistication with a hint of coolness, professionalism with a touch of fun, we focus on curating exceptional experiences. Our attention to detail, combined with a unique approach to creating lasting memories, sets the stage for extraordinary events. Balancing tradition with a modern twist - this is The Eastside Rooms.

What's in it for you?

  • Hotel discounts portfolio-wide – Enjoy exclusive staff rates and up to a 50% discount on food, beverages, and spa services.
  • Subsidized meals during your shifts
  • Financial support for childcare starting from day one of your employment
  • Annual well-being allowance of £350 from your second year onward
  • Generous holiday allowance of at least 30 days
  • Wagestream - Access up to 40% of your pay as you earn it, with the option to set aside automatic savings
  • 24/7 access to our employee assistance program
  • Company sick pay for added security during challenging times
  • Regular performance reviews for salary adjustments and improved employee benefits
  • Opportunity to participate in Boomerang - Aimbridge's internal sales lead program, allowing lead senders to earn uncapped commission on realized revenues
  • Strong commitment to your personal and professional development through our comprehensive Learning & Development programs
  • Regular acknowledgment of your contributions through team appreciation events, quarterly and annual awards, and instant rewards via our online recognition platform

A Day in the life of a Conference & Events Assistant:

In this role, you will serve as the primary point of contact for our guests. Your responsibilities include welcoming visitors from around the globe with a warm smile and top-notch service. Collaborating closely with your team members, your goal is to ensure seamless shifts and provide an exceptional guest experience every time.

What we need from you?

Requirements: To excel in this position, you must be dedicated to delivering outstanding guest experiences while upholding our brand's standards. We value personality and expect you to bring enthusiasm and a genuine passion for hospitality to the role.



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