Order Management Clerk

1 week ago


Burton upon Trent, Staffordshire, United Kingdom Wincanton Full time

Role Overview


With continued success and business growth Wincanton have the opportunity for an Order Management/Processing Clerk to join our team at Branston.

Our Order Management/Processing Clerks are responsible for processing details dealing with internal and external customer/supplier calls of a varying nature.

This role is working any 5 out of 7 between 08:00-16:00, and 10:00-18:00 rotating.

Salary £23.625 per annum

How will you contribute?

  • Working as part of a team the postholder will need to work alongside colleagues sharing their experience and knowledge to provide customers with a high level of service delivery.
  • Ensure that all incoming calls are answered in line with the SLA criteria and are dealt with appropriately and promptly.
  • Chase information from 3rd party network.
  • Ensure the accurate maintenance of specific spreadsheets as and when determined necessary are completed.
  • Ensure all paperwork has been received and delivered as per the expected KPI/SLA.
  • Demonstrate empathy with the customers as and when required.
  • Ensure all procedures are adhered to and report all incidents of noncompliance.

What will you bring?

  • Previous Customer Service experience or NVQ level 3 in Customer Service.
  • Motivated and able to communicate clearly, both verbally and in written formats.
  • Ability to work in a busy environment.
  • Team player.
  • Well organised, taking ownership of tasks and being able to work to detail.
  • Educated to GCSE level or equivalent.

About us
Wincanton is a leading supply chain partner for British business, providing supply chain solutions up and down the country.

With over 20,000 colleagues across more than 200 sites and an 8,500 strong fleet of vehicles, we put our customers at the heart of everything we do.

We are "Great people delivering sustainable supply chain value".

Our Culture & Benefits


In addition to generous remuneration, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.

Our people are at the core of our business and what makes
Wincanton great.

That's why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.


Be a part of our values; Excellence, Integrity, Passion, Proactivity, Togetherness & Trust.
**Our Commitment
  • Ward Clerk

    1 week ago


    Burton upon Trent, Staffordshire, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    Job summary An exciting opportunity has arisen for a highly motivated and enthusiastic person to join our team on Ward 4 Queens Hospital. Ward Clerk cover will be required Monday- Friday between the hours of 8am and 4pm They work closely with a wide range of disciplines. The Role is varied and requires a flexible approach. Healthcare experience and...


  • Burton upon Trent, Staffordshire, United Kingdom The de Ferrers Trust Full time

    Role: Clerk to the Local Governing Bodies - Richard Wakefield C.E Primary and Granville Academy Hours: 7 hours per meeting including attendance and preparation Contract type: Casual, approximately 5 meetings per year, per school As soon a possible for Richard Wakefield C.E Primary The de Ferrers Trust The de Ferrers Trust is a mixed multi-academy trust...


  • Burton upon Trent, Staffordshire, United Kingdom The de Ferrers Trust Full time

    We are currently seeking to appoint a Clerk to the Governors who is professional, personable and efficient to join our team.The Clerk's main role is to provide professional clerking services to the Local Governing Body and any panels. You will:Be able to take accurate minutes from your own notes and then produce well-presented minutes for distributionCollate...


  • Burton upon Trent, Staffordshire, United Kingdom The de Ferrers Trust Full time

    We are currently seeking to appoint a Clerk to the Governors who is professional, personable and efficient to join our team.The Clerk's main role is to provide professional clerking services to the Local Governing Body and any panels. You will:Be able to take accurate minutes from your own notes and then produce well-presented minutes for distributionCollate...


  • Burton upon Trent, Staffordshire, United Kingdom Gleeson Recruitment Group Full time

    Credit Control Clerk Opportunity at Burton-on-TrentI have an exciting **full-time** position for a Credit Control Clerk in a **hybrid** setup based in Burton-on-Trent. **Join** a successful company's existing Credit Control team in the Finance department. **Expect** at least 2 days of remote work per week.About the Role:Manage a set of customer...


  • Burton upon Trent, Staffordshire, United Kingdom Holland & Barrett Full time

    It's a really exciting time to be at Holland & Barrett. We are investing across all areas of our business with a vision of empowering our customers to live happier, healthier lives. Our mission is to be the leading player in global wellness chosen by millions as their trusted partner for personalised wellness journeys. To achieve this goal, we are embarking...


  • Burton upon Trent, Staffordshire, United Kingdom Sciensus Full time

    Here at Sciensus a new opportunity has arisen for a Purchase Order Administrator (indirect) to join our Procurement Team based in Burton. This is a hybrid working role.You will manage the purchase requisition process ensuring accurate and relevant, completed PRs are raised by the appropriate Departments in a timely manner. To include training of individuals...

  • Project Manager

    1 week ago


    Burton upon Trent, Staffordshire, United Kingdom Association for Project Management Full time £40

    NPI Project Lead - Stafford (Hybrid) - Up to GBP40/hr - Inside IR35 Jonathan Lee Recruitment is helping a collaborative company recruit a Project Lead, and the hybrid role comes with a contract rate of GBP40/hr - Inside IR35. As a NPI Project Lead, you will assist in evaluating requests and establishing a project management plan and use this plan to manage...

  • Planner

    4 weeks ago


    Burton upon Trent, Staffordshire, United Kingdom niyaapeople Full time

    A well established organisation in the Burton Upon Trent area are looking for a Repairs Planner to join their team on a temporary to Permeant contract to help support the delivery of excellent customer service whilst organising both pre planned and reactive maintenance work.Repairs PlannerMonday to FridayTemporary to PermBurton Upon Trent based£14- 16 ph...

  • Planner

    1 month ago


    Burton upon Trent, Staffordshire, United Kingdom niyaapeople Full time

    A well established organisation in the Burton Upon Trent area are looking for a Repairs Planner to join their team on a temporary to Permeant contract to help support the delivery of excellent customer service whilst organising both pre planned and reactive maintenance work.Repairs PlannerMonday to FridayTemporary to PermBurton Upon Trent based£14- 16 ph...

  • Administrator

    1 week ago


    Burton upon Trent, Staffordshire, United Kingdom Shorterm Group Full time

    My client is seeking a self-motivated individual who is computer literate, able to work as part of a team or on their own initiative. Someone who has developed keyboard skills and who could input data at speed.Job title:Maximo Inputter / AdministratorJob location:Central Rivers Depot, Barton under NeedwoodHourly pay rate:£13.81 PAYE / £17.49 UmbrellaShift...

  • Site Team Leader

    1 week ago


    Burton upon Trent, Staffordshire, United Kingdom Accuro Facilities Management Full time

    Team Leader Role: will entail having a 2 hour cleaning area of there own to clean. Working in a primary school within a small team.Tasks will also include ordering Cleaning products, consumables each month. sending paper timesheets each week to the Area Manager.Contracted 10.5 hours per week. pay rate £10.50 per hour.Working over a 48.2 week period, this...


  • Burton upon Trent, Staffordshire, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    An exciting opportunity has arisen for a flexible and motivated individual to join our Outpatient Administration Team at the University Hospitals of Derby and Burton.This post involves dealing with enquires from Clinicians, patients and other departments in order to provide an effective appointment and Reception Service to the Trust.You will operate as part...


  • Burton upon Trent, Staffordshire, United Kingdom Wincanton Trans European Limited Full time £4

    We're seeking a Head of Planning to be part of our team at B&Q network, leading the planning teams for our home delivery networks and collaborating with site operation teams to ensure smooth operation and top-notch service levels.Lead a team of 56 colleagues, including 3 direct reports, overseeing the day-to-day planning management via ParagonManage planning...


  • Burton upon Trent, Staffordshire, United Kingdom GE Aviation Full time

    Job Description Summary Become part of a winning team and help to deliver the Green Energy transition. The Senior Contract Manager, reporting in solid line to the Grid Solutions Regional Contract Management Leader and in dotted line to the Project Director, and in strict cooperation with the Project Team, assumes overall responsibility for all contractual...


  • Burton upon Trent, Staffordshire, United Kingdom Pertemps Network Group Full time

    Job Description:Exciting New OpportunityPertemps have a great new opportunity for our client based in Burton On TrentHours: Monday To Friday 9am - 5pmSalary: £23,000.00 PAMain PurposeThis role is part of the operational purchasing function, with the primary focus to provide an efficient back to back function and raising purchase orders for customer...


  • Burton upon Trent, Staffordshire, United Kingdom GE Aviation Full time

    Job Description Summary Become part of a winning team and help to deliver the Green Energy transition Wing to wing ownership for timely delivery of orders, ensuring on-time Payment collection from Customers & After-sales support. Job Description Loose Products Wing to wing ownership for timely delivery of orders, ensuring on-time Payment collection from...

  • Sales Administrator

    1 week ago


    Burton upon Trent, Staffordshire, United Kingdom Annie A Recruitment Ltd Full time

    We are currently working with a leading manufacturing organisation based in Burton who are leaders in their field. They are looking to recruit for a Sales Administrator to join their friendly team. Working in a small team of 3 this role is to liaise withcustomers and resolve any queries regarding their orders.This role requires someone with a minimum of 2...


  • Burton upon Trent, Staffordshire, United Kingdom Wincanton Full time

    Job Title: Head of Planning at WincantonCollaboration and strategy play important roles in the success of Wincanton. We are excited to find a driven individual to join us as our Head of Planning for our B&Q network. You will be responsible for leading planning teams across our two home delivery networks, working closely with our site operation teams to...


  • Burton upon Trent, Staffordshire, United Kingdom The FA Full time

    We have a great opportunity within our FA Education team for Resource and Planning Manager focused on learning and development operations. You will be responsible for leading and managing the planning and scheduling of FA Education delivery and resources to ensure the highest level of high levels of end-to-end customer service excellence and to world class...