Apprentice Medical Receptionist

2 weeks ago


Leamington Spa, Warwickshire, United Kingdom PMA LTD Full time

CLARENDON LODGE MEDICAL PRACTICE

LEAMINGTON SPA
CV32 5SS

Annual wage
£15,757.56

Working week
Mon - Fri 08.00am - 4.00pm

Total hours per week: 37 hours a week

Expected duration
24 Months


This is an exciting opportunity to start your career in the Health Care Sector as an Apprentice Medical Receptionist to provide support to the admin team and Practice Manager through efficient and effective provision of administration.

Business Admin level 3 Apprenticeship training in the workplace provided by PMA Ltd. You will be dealing with new patient registration and general admin within the reception team.

What will the apprentice be doing?

  • Handling patient queries over the phone and online
  • Dealing with new patient registration
  • Handling prescription requests
  • Managing appointment templates for GPs and Nurses
  • Arranging test for patients
  • Requests from clinicians
  • General admin within the reception team

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Apprenticeship training in the workplace provided by PMA Ltd
  • Functional Skills in maths and English (if required)
  • Clinical system training
  • Prescriptions training
  • Customer service training
  • Setting up and amending clinical templates
  • Primary Care Mandatory training which includes:
  • Information Governance
  • Basic Life Support
  • Fire and Health and Safety Awareness

What is the expected career progression after this apprenticeship?
This job can lead to Senior Receptionist, Reception Manager and Practice Manager

Requirements and prospects

Desired skills and personal qualities

  • Communication skills
  • IT skills
  • Customer care skills
  • Patience
  • Interpersonal Skills
  • Team Player

Qualifications

  • GCSE or equivalent English (Grade 4 or Above) desirable
  • GCSE or equivalent Maths (Grade 4 or Above) desirable

Training provider

PMA LTD

Apprenticeship standard
Business administrator
Level 3 (A level)

Job Type:
Apprenticeship

Salary:
£15,757.56 per year

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Leamington Spa: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Work Location:
In person

Reference ID:

VAC
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