Customer Service Representative

7 days ago


Sheffield, Sheffield, United Kingdom Trade Channel Partners Limited Full time
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative.

As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction.


Duties:

  • Assist customers with product information and pricing
  • Provide accurate and efficient data entry of customer information into the system
  • Up sell additional products or services to customers when appropriate
  • Maintain a high level of product knowledge to effectively assist customers
  • Communicate with other departments to resolve customer inquiries or concerns

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to analyse customer needs and provide appropriate solutions
  • Strong data entry skills with attention to detail
  • Ability to work in a fastpaced environment and handle multiple tasks simultaneously


If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.


Pay:
From £23,534.25 per year

Benefits:

  • Company events
  • Onsite parking
  • Paid volunteer time
  • Sick pay

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Sheffield: reliably commute or plan to relocate before starting work (preferred)

Work Location:
In person

Application deadline: 25/04/2024

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