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Client Support Advisor

3 months ago

Stirling, Stirling, United Kingdom Contract Scotland Full time

Location:
Stirling

Salary:
£23k - 25k per year + Unlimited Holidays

Benefits:
Unlimited Holidays

Reference:
J40544

Contract Type:
Permanent

Working Hours:
Full-time

Created: 6th January 2023

Closing: 3rd February 2023

Have you a passion for excellent customer service? Do you enjoy a variety of fast-paced work?


As a Client Relationship Support Coordinator, you will work closely with Senior Managers to maintain and build upon existing client relationships and ensure an excellent service is delivered at all times.


Standout Benefits:

  • Hybrid working model in place offering employees the option to attend the office for 2 days out of
  • Flexibility available in terms of days worked at home vs office and flexibility on start and finish times to be agreed with the Senior Manager
  • Unlimited holiday allowance
  • Company Occupational Pension Scheme
  • Companyfunded private healthcare
- life assurance, Stock Options

  • Additional benefits are offered via a reward portal
This role will provide, in time, a natural stepping stone into Client Support Manager positions.

Do you have the skills?

  • Excellent problemsolving, analytical and decisionmaking skills
  • Strong relationship management skills
  • Act as a role model for colleagues
  • Act as a point of reference for others to refer to for help, guidance and support
  • Good customerfocus skills
  • Good PC and keyboard skills including Microsoft Word and Excel
  • Good verbal and written communication skills
  • Effective organisation and time management skills with the ability to prioritise workloads
  • Excellent listening skills and attention to detail
  • Accuracy in all areas of work
  • Good literacy and numeracy skills
  • Desirables:
  • Previous experience in financial services or a customer service environment
  • Good understanding of all relevant legislation e.g. Data Protection, Money Laundering etc. training is provided.
If this sounds like the position for you, then send across your CV.

Legal Information:
Contract Scotland acts as an employment agency for permanent work and acts as an employment business for temporary work.

Applicants must be eligible to live and work in the UK.