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Business Support Assistant
3 months ago
Family Hubs are part of Kent County Council's offer to support to children and young people, aged SEND), and their families.
Family Hubs are a place where the whole family can access advice, support and guidance.
Our local Family Hubs offer a broad and integrated range of early help services for families, which include midwifery, health visiting, parenting support and activities for children and young people.
About the Role
We are looking for a Business Support Assistant to be based in our Swanley District. The role is for 2 days per week on a Thursday & Friday.
The role will have a contractual base within Swanley District but there is an expectation that you will be able to travel and work flexibly across the District to cover at other Family Hubs in the Edenbridge area.
This role is key to providing professional support to Family Hub Workers supporting children, young people and families across the District.
You will need to demonstrate excellent organisation and communication skills.
You must be able to proactively manage your workload and support the wider team, whilst responding to urgent requests and deadlines.
You will be required to act confidently as the first point of contact for staff, visitors and partners in this multi-agency environment, and support the opening and closing of hubs as required.
You will be responsible for handling sensitive information, checking and recording data, as well as liaising with colleagues to arrange a variety of meetings.
You will be part of a wider West Kent team offering support to colleagues and service users from 8:30am to 16:30pm Monday to Friday.
About You
- A confident telephone manner and excellent interpersonal skills
- A flexible attitude to working across a wide geographical area
- Experience of dealing with customers
What we offer
In return we can offer you:
- 27 days annual leave + bank holidays (pro rata)
- Generous contributory pension scheme
- Training and an ongoing plan for development
- Employee focused support and staff groups
- A rewarding and meaningful career
- Access to Kent Rewards, which provides discounts on many local and national brands for services and products.
This post is considered by KCC to be a customer-facing position.
The Council therefore has a statutory duty under Part 7 of the Immigration Act to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements.
The appropriate standards are set out in the Job Description/Person Specification.
Ability to travel across a wide geographical area in a timely and flexible manner at various times of the day is essential.
If you would like further information about the role, location & responsibilities, please contact
Sam Hoare - Senior Business Support Lead
About The Company
Work that works for you and us - let's talk flexibility