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Business Support Officer

2 months ago

London, Greater London, United Kingdom Christian Aid Full time
This role is based in the UK on a remote homeworking contract or based in our London office.

If the role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

The salary quoted is for the London office but if based at home, the salary will be £31,266.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.


We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams.

We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector.

And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply.

We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working.

We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role


We require someone who is able to provide a range of business support functions to the Policy, Public Affairs and Campaigns Department (PPC), specifically the reporting and monitoring of grants-funded projects delivered within PPC and the administration of grants out to partners including use of our international programme management system.


The post holder will champion ways of working across the department that align with Christian Aid's strategy and systems and work closely with the Data Strategy and Transformation Lead and relevant teams to drive operational excellence and innovation that leads to smooth and effective business processes.

This will include the coordination of a new PPC quarterly dashboard to track progress, improve decision making and assess impact.


The post holder may also be asked to coordinate and administrate discrete projects within the department as required such as refreshing the departmental intranet on SharePoint or work collaboratively with colleagues under the direction of a project manager within project teams.

You will also be required to act as short-term cover for the Director's Executive Assistant during periods of absence and provide administrative advice for PPC staff.

About you


To thrive in this role, you will need to be comfortable with data and applying logical thinking to gathering and analysing information including the financial data required for monitoring and budgeting.

You will have the ability to switch seamlessly between core tasks and project activities.

You will bring your experience in creating and using spreadsheets for financial and information management, including use of web / intranet-based systems, databases, and good IT skills, particularly Microsoft Excel.

You will have a relevant degree or postgraduate qualification and motivation to work in the charity sector and international development.

Further information


At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.


We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply.

This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.


We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).


All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us.

We also participate in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.


This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered.

If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK.

We will contact you regarding the documentation you will need to provide to evidence this.


You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

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