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Business Development Manager
3 months ago
We work with a number of manufacturers providing storage and distribution, supplying to full & short line wholesalers, pharmacies, GP surgeries and hospitals.
We are expanding our Commercial Sales team and have the opportunity for an experienced Business Development Manager to join us.
Role and Responsibilities:
To gain and develop new business (selling directly over the phone)
To have responsibility for a database of existing and target customers
To pro-actively contact existing customers to maintain and grow the business with their accounts
To assist in resolve all customer queries, including complaints when required
To ensure all customer enquiries are managed in a professional and timely manner
To collaborate with various departments to seek further product information to resolve queries
To develop a good working knowledge of the product range and industry to engage with the customer and provide an efficient front-line service
To complete order processing
To generate and calculate tenders for accounts
To generate and communicate daily offers to our target customers
To work to Key Performance Indicators, Service Level Agreements and quality standards to maximise customer satisfaction and performance
To complete the daily and monthly targets set
To follow procedures for each task and process/request including logging, processing and progress chasing enquiries
To work with the Area Sales Manager on the on-boarding of new pharmacy accounts and track account spend
To complete various department administration as required by the business
Person Specification:
- Previous Telesales experience (E)
- A strong knowledge of the pharmaceutical industry & supply chain (E)
- Experience working with Orderwise (D)
- A proven sales record, with commitment to reach targets and deadlines (E)
Strong computer skills with excellent verbal & written communication skills (E)
- Good administrative and organisational skills (E)
- Pro-active, hard working with a positive can-do attitude (E)
- Can work on your own initiative as well as in team (E)
- Confident and innovative approach to work (E)
- Attention to detail and high levels of accuracy in your work (E)
Benefits:
- Opportunities for career progression with a clear commission structure
- Company socials
- Birthday club
- To be part of an exciting & growing company with a great team
