Liaison & Diversion - Administrator

7 days ago


Ryde, Isle of Wight, United Kingdom Nacro Full time

Liaison and Diversion Administrator

Job type - Permanent

Hours - 35 hours per week (+ 5 hours paid lunch)

Salary - £24,376

Location -Isle of Wight

Do you want to make a difference to peoples lives? if so, now is the right time to join Nacro:

We are a national social justice charity with more than 50 years' experience of changing lives, building stronger communities and reducing crime.

We house and support over 2000 disadvantage young people and adults across England and Wales and you could now help us make an even bigger impact going forward.


What we are looking for:


We are looking for a passionate and proactive Liaison & Diversion Practitioner's to support service users on the Isle of Wight.

This is a highly administrative role in which, you will be required to ensure service users successfully achieve their planned objectives, by delivering effective interventions and taking a multi-agency approach to service delivery ensuring the right services are available.

These include mental health, primary care and substance misuse services, alongside other support services such as family services, positive activities, early interventions support and wider community groups.


Please note:
This role is predominately office based and great part of this role covers administration duties

Duties and Responsibilities involve but are not limited to:

  • Provide information advice and guidance, against multiple pathways and supporting with the signposting of service users to divert them out of the criminal justice system.
  • Delivering a high level of IT skills to ensure recording is completed across different systems, along with creating criminal justice reports for police and courts
  • Assessing Service Users needs (using assessment proforma) Linking service users to appropriate support services (by following an administrative process)
  • Supporting service users to attend initial appointment when necessary
  • Risk assess and take the necessary actions in respect of any activities / engagement with service users including personal safety.
  • Actively engage with service users in decisions that affect them, informing them of their procedural and representational rights, ensuring they have input in shaping the nature of services delivered to them through involvement activities ranging from providing information, requesting feedback, consulting, to facilitating participation by the service users.
  • Maintain contact on a regular basis with service users in accordance with the requirements of the service. This includes maintaining a professional relationship and being a good role model to service users.

If you are an experienced Administrator and possess excellent people skills, we would love to hear from you.

Job Types:
Full-time, Permanent

Salary:
£24,376.00 per year

Benefits:

  • Sick pay

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
One location
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