Front Office Assistant

2 weeks ago


London, Greater London, United Kingdom The Cavendish London Full time

_The Cavendish London_ is a 230 bedroom 4-star deluxe hotel, perfectly located in the heart of central London's Piccadilly, equidistant from Green Park and Piccadilly Circus stations.


We are a contemporary hotel, with great facilities, including 5 well equipped & stylish Meeting/Conference Rooms, along with the _Mayfair Lounge & Grill_, providing a fine dining experience.

On any given shift, as a Front Office Assistant (Receptionist) you will be required to:

  • Give our guests a highly courteous and personable welcome and departure according to the required standards and above
  • Provide exceptional service to our guests by demonstrating full knowledge of our products, services and facilities
  • Ensure that the daily task list is completed in an efficient and effective manner
  • Work closely with other team members, supervisors and Concierge particularly in high volume periods whilst providing the highest service standard possible
  • Take initiative in accommodating our customers' needs in a resourceful manner (external and internal clients)
For our successful Front Office Assistant (Receptionist), ideally you must have:

  • Excellent customer service skills
  • Ability to learn and work with systems quickly (Experience with Opera PMS is desirable)
  • Excellent communication and organizational skills
  • A good command of English is essential, a second language would be advantageous
We provide you with a uniform, meals on duty and an abundance of training, learning & development opportunities.

About us:

  • The Cavendish London_ is managed by _The Ascott Limited_, the world's largest Serviced Residence owneroperator.


The Cavendish London is accredited with a number of accolades, including being recognized as one of the top 100 Best Small Companies to work for and one of the Top 50 Best Hospitality Employers in 2013 and 2014.

This is your opportunity to join our award winning hotel & team as a Front Office Assistant (Receptionist).

Employment Entity:
The Cavendish Hotel (London) Limited

INDFOH
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