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Band 2 Facilities Operative Catering

3 months ago

Birmingham, Birmingham, United Kingdom Birmingham Community Healthcare NHS FT Full time

Job summary

***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

We are looking to appoint a part time Catering Operative to work within our Facilities team at BCHC Foundation Trust. To be based predominantly at West Heath Hospital. However you will need to have a flexible approach as you may be required to cover other colleagues across sites should the service demand it. We are one team and our service has to continue for the wellbeing of the patient.

The post holder will provide excellent customer service under the guidance of the Catering Supervisor, delivering an efficient and professional catering service at all times. We are looking for people with relevant experience of undertaking a physically demanding role within a catering environment with flexibility to undertake a range of tasks under the instruction of the Catering Supervisor.

Main duties of the job

To be aware of the importance of providing accurate meals for Patients with special dietary/cultural requirements Prepare salad, sandwiches and other basic food items for patients, staff and visitors. Support patient meal services, by loading bulk trolleys or ward level service of meals. Undertake basic cooking, cooking buffets and breakfast items under the guidance of the Facilities Supervisor - Catering. To clean equipment and premises on a daily basis in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include cleaning floors, walls and surfaces. To undertake deep clean of all catering equipment within the department. Adhering to Food Hygiene Standards and Trust policy and procedures. Responsible for deliveries, stock control and cleanliness of stock areas and raise shortfalls immediately to the Facilities Supervisor - Catering. Responsible for checking, cleaning and refilling vending machines and 24 hour catering stores. Completing all Hazard Analysis Critical Control Points (HACCP) documentation and sales controls for audit purposes. To assist customers who are experiencing problems associated with vending machines and resolve on behalf of the customer. To answer and resolve telephone queries and respond to requests from departments accurately and efficiently Demonstrates role requirements to new starters.

About us

IMPORTANT

Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS , telephone contact details and postal address

Be Part of Our Team...

Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.

Job description

Job responsibilities

To be aware of the importance of providing accurate meals for Patients with special dietary/cultural requirements Prepare salad, sandwiches and other basic food items for patients, staff and visitors. Support patient meal services, by loading bulk trolleys or ward level service of meals. Undertake basic cooking, cooking buffets and breakfast items under the guidance of the Facilities Supervisor - Catering. To clean equipment and premises on a daily basis in accordance with duty rotas and work schedules using the appropriate equipment and chemicals. This will include cleaning floors, walls and surfaces. To undertake deep clean of all catering equipment within the department. Adhering to Food Hygiene Standards and Trust policy and procedures. Responsible for deliveries, stock control and cleanliness of stock areas and raise shortfalls immediately to the Facilities Supervisor - Catering. Responsible for checking, cleaning and refilling vending machines and 24 hour catering stores. Completing all Hazard Analysis Critical Control Points (HACCP) documentation and sales controls for audit purposes. To assist customers who are experiencing problems associated with vending machines and resolve on behalf of the customer. To answer and resolve telephone queries and respond to requests from departments accurately and efficiently Demonstrates role requirements to new starters. To be responsible for setting up meeting rooms and preparing food for special functions, including the preparation of beverages and buffet items, and then following this clearing of the venue and washing up as required ensuring all items are returned to the restaurant. To wash up ward level patient equipment when required. To dispose of all waste food and refuse in a hygienic manner and in accordance with the Trust Waste Management Policy. To prepare servery area and restaurant prior to service to ensure that all areas and display counters are attractively and properly presented at the start of the service and are replenished throughout the opening times. To prepare refrigerated commodities. Person Specification

Qualifications & Training

Essential

GCSE in Maths & English or equivalent or good basic education Level 2 Food Hygiene Certificate NVQ Level 2 Customer Service or willingness to work towards

Experience

Essential

Relevant catering experience

Skills & Knowledge

Essential

Basic knowledge of food hygiene / control of substances / COSHH / HACCP Manual handling skills Cash handling skills Basic computer skills Be able to communicate information effectively to patients, staff and visitors

Personal qualities

Essential

Ability to work as part of a team and follow instructions Be able to make decisions in the absence of supervision Physically able to work in a cold / hot environment Physically able to push and pull catering equipment Physically able to twist, turn, bend, stretch during duties Physically able to move medium loads of food on trollies Able to communicate verbally with a diverse group of people Able to conduct oneself in a professional way. being polite and helpful to patients, visitors and staffff

Other job requirements

Essential

To be flexible to meet the needs of the services by covering all shifts to ensure business continuity