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Beauty Department Supervisor

3 months ago


Gateshead, Gateshead, United Kingdom Flannels Full time

Beauty Manager at Frasers Group


The opportunity

  • Provide exceptional one-to-one service to customers with excellent product and brand knowledge
  • Inspire customers with a passion for beauty and ensure a world-class client experience
  • Support and develop Beauty Supervisors and Ambassadors
  • Ensure brand standards are met and complete operational tasks
  • Eligibility for commission, retail incentive scheme, and employee product discount
  • Receive ongoing training and opportunities for progression

The responsibility

  • Lead a large team in a multi-brand environment
  • Drive team to achieve KPIs and sales targets daily
  • Provide a luxury selling experience with excellent product knowledge
  • Achieve individual and team objectives and sales results
  • Stay updated on beauty industry trends and products
  • Engage with clients to foster customer loyalty
  • Organize in-store events and maintain visual presentation standards
  • Support with stock counts and operational duties
  • Coach and support Beauty Ambassadors
  • Build relationships with brand representatives
  • Champion company culture and values

Qualifications

  • Experience leading a large team in a multi-brand environment
  • Luxury Beauty experience
  • Strong communication and relationship-building skills
  • Retail management background
  • Ability to work in a fast-paced environment
  • Interest in Luxury Fashion and Beauty brands
  • Passionate about the industry with extensive retail experience
  • Ability to provide exceptional customer service
  • Flexible to work retail hours including weekends and special events

Additional Information

  • The Rewards
  • Basic salary of £28,256
  • Commercial Bonuses and Stocktake Bonuses
  • Commission bonuses on product sales
  • Monthly Rewards and Recognition
  • Long Service awards
  • Fearless1000 Incentive Scheme opportunities
  • Development Courses with National Qualifications
  • 28 Days Holiday and Instore Uniform Discount
  • Discounted Gym membership
  • Group Wide Discount across all Frasers Group brands