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About Flannels
Flannels is a luxury retail destination, renowned for offering an exclusive range of fashion and beauty brands. As we expand our presence in the UK, we are seeking passionate and knowledgeable individuals to join our beauty team.
Role Overview
As a Beauty Sales Advisor, you will be the expert in our beauty department, providing personalized advice, product demonstrations, and a luxurious shopping experience. Your enthusiasm for beauty and dedication to customer satisfaction will help our customers look and feel their best.
Key Responsibilities
- Customer Service: Deliver exceptional, personalized service to each customer, ensuring a positive shopping experience.
- Beauty Expertise: Utilize your deep knowledge of beauty products to offer tailored advice on skincare, makeup, and fragrance.
- Product Demonstrations: Conduct in-store demonstrations and consultations to showcase the benefits of our beauty products.
- Sales: Achieve sales targets by understanding customer needs and recommending the perfect products.
- Visual Merchandising: Assist in creating visually stunning beauty displays that attract customers and highlight key products.
- Stock Management: Ensure the beauty area is well-stocked, organized, and that inventory levels are maintained.
- Team Collaboration: Work closely with your colleagues to ensure a smooth operation and a cohesive team environment.
Requirements
- Beauty Enthusiast: A passion for all things beauty, with a strong understanding of skincare, makeup, and fragrance.
- Customer-Focused: Exceptional communication skills with a natural ability to build rapport and trust with customers.
- Sales Driven: Proven track record in meeting or exceeding sales targets in a retail environment.
- Presentation Skills: Confidence in conducting product demonstrations and consultations.
- Team Player: Ability to work well within a team, supporting colleagues and contributing to a positive work environment.
- Flexibility: Availability to work weekends, holidays, and varying shifts as required.
- Experience: Previous experience in beauty retail or a similar role is highly desirable.