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Receptionist/administrator

3 months ago

Belfast, United Kingdom Rea Estates Full time

Rea Estates is a busy Letting Agency managing a large portfolio of rental properties for private landlords across Belfast and North Down.

Our aim is to deliver outstanding service to all our clients.


A vacancy has arisen in our Belfast Office for an Receptionist & Office Administrator to fill an important customer service role.

Previous experience in a similar position will be ideal but not essential, as we can provide training in some of the technical aspects of the job.

But you will have proven experience of providing high quality service and communicating clearly and easily with a range of clients face to face and on the phone.

This is a permanent, full time position (long part time hours will be considered for the successful applicant, minimum 30 hours per week)

The main responsibilities will include:

  • Working as part of a team to deliver high quality property services to landlords and tenants
  • Handling incoming calls and face to face enquiries in the office
  • Managing office diaries and booking appointments
  • Responding to maintenance queries and liaising with landlords, tenants and contractors to ensure that repairs are completed
  • Property visits and completing visit reports

Essential Experience

  • Previous experience of working in an office environment in a customer service position
  • Clear and concise communicator on the phone, face to face and in writing
  • Works well as part of a team
  • Can meet deadlines and reach targets
  • Competent user of technology
  • A full UK driving license

Desirable Experience

  • Experience of working in the property sector such as rentals, property maintenance
  • Reception or front of house experience
Rea Estates is committed to a policy of equal opportunities and equality in employment.

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 30-40 per week

Salary:
£10.50-£11.00 per hour

Benefits:

  • Company pension

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (required)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (required)

Work Location:
In person

Expected start date: 24/07/2023