Receptionist/administrator

5 months ago


Belfast, United Kingdom Investec Wealth & Investment Full time

**Role: Receptionist & Office Services Administrator**

**What is the purpose of the role?**

The Belfast office is a busy and growing office with around 22 staff. IW&I Belfast Reception provides a meet & greet service to external visitors and room booking service for internal meetings, creating a professional and welcoming first impression to visitors.
Reception team is accountable for the visitor's experience in terms of meeting spaces, catering, and AV equipment.
Reception is responsible for the switchboard and secretarial support is required on an ad hoc basis.

**What are the Key responsibilities of the role?**

The role also encompasses activities linked to the management and maintenance of the building, facilities and related services for the Belfast office.
- Management of health & safety issues relating to fire safety, electrical installations and first aid
- Maintenance of incident logs
- Dealing with the office landlord when required
- Organising supplies of office equipment, stationery, cleaning materials and food and drink products
- Dealing with the office cleaning supplier
- Handling office security matters relating to alarm systems, key holders and the safekeeping of keys
- Liaising with the firm's accounts department in relation to invoices and delivery notes
- Managing the office petty cash facility
- Processing the outgoing post of the office on a daily basis and dealing with courier deliveries and despatches
- Provision of any other general support to the office when required.

**What are the core skills and knowledge required?**
- Proven experience in similar role
- Exceptional customer service skills and professional phone manner
- Professional attitude and appearance
- Flexibility and a desire to work as a team player. An aptitude to build strong relationships internally & externally.
- Ability to plan, organise and prioritise tasks in order to make effective use of time and manage workload.
- Good communication skills
- Good IT skills - Microsoft Office Outlook, Word and Excel, together with a requirement to learn how to use in-house systems

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Life insurance
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Work from home

Schedule:

- Holidays
- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: 10410



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