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Client Money Payment Executive

3 months ago


Knaresborough, North Yorkshire, United Kingdom Ethos Broking Full time

Client Money Payment Executive - Knaresborough - ARDAC849065

Purpose of the Role


This exciting opportunity has arisen to join one of our Client Money Teams as a Payment Executive within Bravo Group, part of the wider Ardonagh Group.

You will be responsible for the accurate payment of our members' insurer and client bank account paymentsin accordance with FCA regulations and agreed service level agreements.


What you will do
This is an overview and not an exhaustive list of responsibilities.

Collaborating with your Line Manager, you will develop your own objectives but focus on all of the following and more.


  • Manage the insurer payment and client money inbox.
  • Issue payments from the client account as requested by the broker.
  • Other administrative duties as assigned.
  • Action and resolve queries effectively that may arise from Insurer payments, insurer reconciliations or the cashbook reconciliations.
  • Accurately input data from brokers remittance advice daily.
  • Check the 'Insurer Payment App ' area daily and release remittances in line with objectives set.
  • Action any urgent payment requests within 48 hours.
  • All negative balances need to be collected/queried from the insurer within assigned timescales.
  • All bank queries to be completed within the month of payment and uncashed cheques to be queried through to resolution.
  • Maintain all Insurer BACS details.
  • Input all Funds Receive (FR) into ReconNet.
  • Payments to be made to Insurers in line with Credit Terms/Due Dates Set.
  • Monthly code up all outstanding transactions within the month end bank rec per broker.
  • Capture all instances of breaches of FCA CASS rules and internal procedures within the internal audit document and awareness of any unusual activity.
  • To take ownership of completing your own Personal Development Plan. Take part in team meetings and monthly 1:1s and any training set.
  • Working with the Payment Team Leader to review, revise and automate all working practices as required, in the spirit of continuous improvement.


This is an opportunity for an enthusiastic, organised, process driven individual who has strong attention to detail, can manage their own time and is confident in liaising with internal staff and external customers and banks about monetary points.


Full training will be given so mathematically focused graduates will also be considered and if you are quick learner with a passion for accuracy, this could be a great opportunity for you.


This is a hybrid role once training is complete with 2, maybe 3 days per week in the office in Knaresborough.


In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing.


Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Pensions scheme for when you feel it's time to retire
  • 24hour support for physical and mental wellbeing
  • 1 days paid volunteering day to give back to our communities
  • The Spotlight Awards, where we shine a light on the brightest talent across our group
Why not check us out on LinkedIn to find out what life's really like at Ardonagh.


The Ardonagh Group is one of the UK's largest independent brokers with over 9000 dedicated and passionate professionals across the country, and worldwide, facing and dealing with our clients' challenges, offering an enviable range of products, services andsolutions to their clients.

We are progressive, passionate and proud of the work we do, across all sectors of the business. Therefore, we need highly capable people to join our team to make this a reality

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