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Theatre Events Supervisor

3 months ago

Leicester, Leicester, United Kingdom The Y Theatre YMCA Leicestershire Full time

The Y Theatre -Events Supervisor


We are looking to recruit an Events Supervisor to work on a rota basis, evenings and weekends, to champion high quality customer care.

They will duty manage every aspect of our facilities during events and hires and provide support for bookings and supervision of the Events Team.

An integral member of the Theatre & Events team, they will be responsible for the public and the facilities in use by them.


Position:
Theatre and Events Supervisor

Salary:
£23,150 per annum (£8,681 pro-rata 15 hours per week)

Location:
Leicester

Closing date:28 February 2023

Benefits include:

A generous 33 days of annual leave including bank holidays (pro-rata), Pension and Health Cash Plan, Company Sick Pay Scheme, Blue Light Discount Card, Eden Red Discount Scheme and Complimentary Y theatre tickets.


About the role:

The Y Theatre is a bustling live performance venue based in Leicester city Centre. Our eclectic programme includes music, comedy, theatre, dance, new work and family shows. The 300-seat theatre also comfortably hosts candle-lit cabaret style events and standing gigs. Built in 1900, The Y is the oldest surviving Victorian theatre in Leicester.


We support the development of new, emerging & established performance, within an open and welcoming theatre, creating a hub of activity for local artists.


The Theatre and Events Supervisor will oversee the smooth running of theatre events, with responsibility for the efficient and safe operation of public areas and supervision of the bar and front of house team.

They will also support the maintenance of the facilities.

Key responsibilities will include:

  • Implement and champion a customer orientated philosophy within The Y Theatre
  • Provide on duty supervision for Events Team
  • Responsibility for the efficient and safe operation of the East Street Complex
  • Manage all relevant administrative, technological and financial systems and procedures.

About you


The Events Supervisor will have experience of working in a customer facing role and supervising staff, with venue and bar experience an advantage.

They will be a proactive team-player with excellent communication skills and enthusiasm for working in the arts and with young people.


The post holder will be expected to have an understanding or willingness to learn about the needs and complexities of some of the young people living at and using YMCA Leicestershire and the ability to appreciate and add to the bigger fundraising and business development picture of the organisation.

To succeed in the role of Events Supervisor, your key skills will include:

  • Minimum NVQ Level 2 Customer Service qualification or relevant experience in a Customer Service role
  • Minimum NVQ Level 2 Literacy and Numeracy or equivalent
  • Supervisory ILM Level 3 or equivalent qualification/demonstrable evidence of experience
  • Excellent communication skills with the ability to work professionally and courteously, developing and maintaining good working relationships with young people, hirers and artists.
  • A passion for the arts, live entertainment and technical theatre

About the organisation


YMCA Leicestershire is a vibrant charity and is the largest voluntary sector provider offering supported accommodation and education for young people, homeless services, sports facilities and hosts Leicester's Oldest Theatre, The Y Theatre, with a capacity of 300 and a vibrant and eclectic commercial and emerging arts programme.

Our vision is to create 'A Home' - 'A place where something flourishes' (Oxford Dictionary).

We aspire for The Y Theatre, Bar & Cafe to be 'Home' to - young people, creative professionals, specialist mentors, budding artists, committed volunteers, performance enthusiasts, leaders of the future and we hope they inspire the next generation.

Other roles you may have experience with could include: Event Supervisor, Duty Manager, Front of House, Venue staff, Bar Staff

Job Types:
Part-time, Permanent

Part-time hours: 15 per week

Salary:
£23,150.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Gym membership
  • Private medical insurance
  • Sick pay

Schedule:

  • Weekend availability

Application question(s):

  • Recognised qualifications/training in Technical Theatre or relevant work experience that can be evidenced.

Work Location:
One location

Application deadline: 28/02/2023

Reference ID:
EVESUP2023