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Security Receptionist

3 months ago

Glasgow, Glasgow City, United Kingdom STONE SECURITY LTD Full time
Would you like to be part of our successful team, if so, then why not enquire now

Stone Security are looking to recruit a security receptionist.
-
The aim_

This role supports the building management team by delivering a slick meet-and-greet and creating a professional, friendly, first impression.

Managing the standard processes of 'front-of-house': post, couriers, contractors, general visitors and the associated access and signing-in procedures.

Working in a friendly, proactive, manner - using initiative to find ways of developing the tenant-experience.


Receptionist will have a 'can do' approach and will work very effectively with letting-agents, contractors, building & security management and other property professionals.


What we're looking for:

  • Punctuality & Dedication
  • Great Customer Service skills
  • Attention to detail
SIA Licence is preferred, however not essential as training will be provided.

Duties (include but are not limited to):

  • Dealing with Visitors & Clients
  • Offering the highest customer service in all circumstances
The position is working at a Corporate Building.
-
The role_

  • Managing reception: _
Set up, manage and take ownership of the reception area to ensure the ambiance reflects the clients' and tenants' expectations

Meet, greet and manage visitors - 'become the friendly-face of the building'

Represent the developer/landlord in a professional and knowledgeable manner

Manage couriers, post and deliveries

Manage inbound phone calls

General Administration

Submit weekly reports on site activity (as required)

  • General Management of the building: _
Develop effective relationships with clients, agents and contractors

  • Ensure that the building reception area is always immaculately presented
  • Ensure any vacant space is kept pristine and available for viewing
Liaison with building manager and/or facilities manager to help ensure contractors carry out their duties effectively and assist with any other tasks requested

Reporting issues and managing to resolution through correct process (maintenance log, weekly activity reports)

Pay particular attention to the security of the building

Building checks in line using a bespoke App

Have a proactive approach to problem solving
-
About you_

Experience of working in a premium front of house reception role with excellent

customer
- focused service delivery

Experience of building management functions such as compiling reports & contract administration - Building management would be advantageous

Immaculately presented

Engaging and Welcoming

Proactive

Excellent communication skills

PC literate/ability to learn to relevant software packages/social media competent

Flexible to assist colleagues

Can do attitude/team spirit

Salary:
£10.68 per hour

Schedule:

  • Monday to Friday

Licence/Certification:

  • SIA Licence (preferred)

Work Location:
One location

Expected start date: 01/02/2023