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Receptionist

2 months ago

Glasgow, Glasgow City, United Kingdom Blue Arrow Glasgow Full time
Receptionist Job Description

We are seeking a highly organized and customer-focused Receptionist to join our team at Blue Arrow Glasgow. As the first point of contact for our clients, you will be responsible for providing exceptional service and ensuring a positive experience for all visitors.

Key Responsibilities:
  • Manage meeting room bookings and prepare facilities for clients and staff
  • Coordinate catering requirements for corporate clients and meetings
  • Provide a warm welcome to clients and ensure a secure sign-in procedure
  • Handle incoming calls and emails, and respond to client inquiries
  • Record new business enquiries for reporting purposes
  • Assist with day-to-day issues and concerns of staff, and address them with discretion
  • Order stationery and manage office supplies
  • Process invoices and handle cheque requirements
  • Manage petty cash and credit card banking
  • Coordinate contractor visits and facility requests
  • Provide administrative support for the branch and other Glasgow offices
Requirements:
  • Customer service experience, including diary management
  • Call handling skills, including outbound and inbound calls
  • Microsoft Office skills, including Microsoft Forms and VisualFiles

We are committed to providing a welcoming and positive work environment, and we are looking for someone who shares our values and is passionate about delivering exceptional customer service.