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Client Service Manager

4 months ago

London, Greater London, United Kingdom Green Recruitment Company Full time

The Green Recruitment Company are excited to be exclusively supporting an excitingCleantech scale-up, which is in a fantastic position in the UK's B2B energy transition – offering a cutting-edge portfolio of software solutions to decarbonise energy & heat systems.

As part of their ongoing success, our client is searching for an experiencedSenior Client Services Managerto play a significant role in their mission to achieve Net-Zero & cut client's costs – maintaining & maximising relationships with the businesses' biggest clients as well as managing a growing support team.

This Individual will be reporting directly to the COO and joining a thriving London office.

They will bring significant account management, business development (upselling/cross-selling), & team management experience surrounding software products - in cleantech, renewable energy, or heat markets.

Account Managing major clients (housing development, councils, energy services etc.), ensuring exceptional client service.
Conducting business development through upselling, cross-selling, & identifying opportunities through thorough client management.
4+ Years' working experience in Account Management, Client Services, & Business Development roles – surrounding SaaS products.
~Ability to work cross-functionally with development, product, and commercial teams.
~ Understanding of IoT & Data products.