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IT Service Desk Manager
3 months ago
Your new company
This role is situated within a global financial services institution, offering a wide range of excellent banking solutions to their clients.
Your new role
Sitting within the lean FinTech team, you will be reporting to and assisting the Deputy Head of FinTech in delivering their 2023 IT strategy roadmap in line with helpdesk activities.
Being responsible for the Service Desk team, you will be responsible for improvingthe image of IT helpdesk within the business.
You will also be tasked with processing BAU change and any requests from users.Mentoring and supervising junior members of the team will be required, ensuring performance levels and output are in line with businessobjectives.
What you'll need to succeed
What you'll get in return
Working in the Financial Services industry certainly has its rewards and this role is no exception.
We are offering a competitive package and annual bonus, holiday pay + bank holidays and an attractive scheme + medical cash plan cover.
**What you need to do nowIf this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
