![The Puffin Hut Ltd](https://media.trabajo.org/img/noimg.jpg)
Customer Service Assistant
2 weeks ago
We don't believe in zero hour contracts, we appreciate you have bills to pay and therefore offer permanent contracts which reflect the hours you actually work each week.
We also respect our staff have a life outside of work and therefore wouldn't let you know on a Sunday what you are working on Monday.
We publish our rotas - 8 weeks in advance, so you can make plans and get a healthy work life balance.
The Puffin Hut believes in treating staff like people, not numbers, which is why we reward hard work and dedication with internal progression.
Like the sound of working with us at The Puffin Hut? If so, a fantastic opportunity has arisen for a proactive, friendly Customer Service Advisor to join our Lawns Store, in Swindon.
We are passionate about providing excellent customer service and supporting customers to reach their goals of a healthier lifestyle, by stopping smoking.
Although knowledge of vaping is a bonus, it is not a requirement to vape or have retail experience to apply.
Key Responsibilities on a day-to-day basis:
- Deal effectively and efficiently with customer queries
- Helping customers find the appropriate products to suit their Vaping needs
- Processing transactions through the till
- Processing returns
- Ensure high standards are kept within the store
- Ensure the store is always well stocked as well as clean and tidy
Key Skills you will need for the role:
- Over 18 only due to the nature of the product
- Excellent people skills with an outgoing and friendly approach
- Strong communication skills
- Proactive with a cando attitude Numerate and IT competent
- Drivers licence
Perks of working for The Puffin Hut
- Competitive Salary
- Workplace Pension Staff discount
- 28 days holiday per year
- Internal progression within the company is encouraged
- Full training and support to ensure every success in your new role
Hours of work:
(Lawns Store - Swindon)
- Fulltime contract 35 Hours per week
Monday
- Saturday (4/5 Days over 6)
- Sundays Off
Salary:
Up to £10.00 per hour
Benefits:
- Company pension
- Employee discount
- Onsite parking
Schedule:
- 8 hour shift
- Day shift
Work Location:
One location
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