Customer Service Assistant

2 weeks ago


Swindon, Swindon, United Kingdom The Puffin Hut Ltd Full time
Here at The Puffin Hut we feel strongly about treating our staff right


We don't believe in zero hour contracts, we appreciate you have bills to pay and therefore offer permanent contracts which reflect the hours you actually work each week.


We also respect our staff have a life outside of work and therefore wouldn't let you know on a Sunday what you are working on Monday.

We publish our rotas - 8 weeks in advance, so you can make plans and get a healthy work life balance.


The Puffin Hut believes in treating staff like people, not numbers, which is why we reward hard work and dedication with internal progression.


Like the sound of working with us at The Puffin Hut? If so, a fantastic opportunity has arisen for a proactive, friendly Customer Service Advisor to join our Lawns Store, in Swindon.


We are passionate about providing excellent customer service and supporting customers to reach their goals of a healthier lifestyle, by stopping smoking.


Although knowledge of vaping is a bonus, it is not a requirement to vape or have retail experience to apply.

You will need the ability to pick up product knowledge and demonstrate a patient friendly approach to customer service.

Key Responsibilities on a day-to-day basis:

  • Deal effectively and efficiently with customer queries
  • Helping customers find the appropriate products to suit their Vaping needs
  • Processing transactions through the till
  • Processing returns
  • Ensure high standards are kept within the store
  • Ensure the store is always well stocked as well as clean and tidy

Key Skills you will need for the role:

  • Over 18 only due to the nature of the product
  • Excellent people skills with an outgoing and friendly approach
  • Strong communication skills
  • Proactive with a cando attitude Numerate and IT competent
  • Drivers licence

Perks of working for The Puffin Hut

  • Competitive Salary
  • Workplace Pension Staff discount
  • 28 days holiday per year
  • Internal progression within the company is encouraged
  • Full training and support to ensure every success in your new role

Hours of work:
(Lawns Store - Swindon)


  • Fulltime contract 35 Hours per week


Monday
  • Saturday (4/5 Days over 6)
  • Sundays Off

Salary:
Up to £10.00 per hour

Benefits:

  • Company pension
  • Employee discount
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift

Work Location:
One location
  • Customer Care Manager

    2 weeks ago


    Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care ManagerWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.We are recruiting Customer Care Manager in our South West Region in Swindon, in a busy, pivotal department. The role requires skill, delicacy and confidence....

  • Customer Care Manager

    2 weeks ago


    Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care Manager at Bloor HomesWelcome to the opportunity to work as a Customer Care Manager at Bloor Homes in Swindon, South West Region. This role is at the heart of a dynamic and essential department that requires a unique blend of skill, delicacy, and confidence. As part of our team, you will collaborate closely with various departments such as...

  • Customer Care Manager

    2 weeks ago


    Swindon, Swindon, United Kingdom Bloor Homes - Customer Care Full time

    Customer Care ManagerWelcome to our company! We are currently looking for a Customer Care Manager to join our team in the South West Region, specifically in Swindon. In this role, you will be an essential part of a dynamic department, where your skills, tactfulness, and assurance will be put to good use.Provide exceptional customer service.Manage a team of...


  • Swindon, Swindon, United Kingdom Midcounties Co-operative Full time

    About the Role: Fixed Term Contract 3 MonthsBeing a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do.Some of your key responsibilities would be:to go the extra mile to ensure customers have a fantastic store experience- to...


  • Swindon, Swindon, United Kingdom CSP U.K. LTD Full time

    We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues they may have.Responsibilities: Answer incoming customer calls and respond to inquiries in a...


  • Swindon, Swindon, United Kingdom bp Retail Full time

    Customer service assistantAbout bp retailWe want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs._‎ _You can find out more about bp retail hereWhat you get 25% discount on in store...


  • Swindon, Swindon, United Kingdom M4 Recruitment Limited Full time

    M4 Recruitment are looking for a Sales / Customer Service Assistant to work for a the UK's largest distributor of decorative surfaces specialising in flooring, worktops, laminates, compact, panel products, solid surface and wall panelling. Monday - Friday (Apply online only)) Knowledge, Skills & Experience Required: Customer Focused Problem solving...


  • Swindon, Swindon, United Kingdom PLOOMS LTD Full time

    Duties: Upsell products and services to customers Analyse customer needs to offer tailored solutions Perform data entry tasks accurately and efficiently Maintain a high level of phone etiquette at all timesSkills: Strong communication skills Ability to upsell products effectively Excellent phone etiquette Skilled in data entry tasksJoin our team as a...


  • Swindon, Swindon, United Kingdom B&M Full time

    B&M Retail are currently recruiting for Customer Service Assistants to join our brand new team for our store opening in County Road Retail Park, Swindon These are part-time positions, working 16 to 20 hours a week in our Customer Service, Replenishment or Shop Floor departments.Are your looking for a fast paced and challenging role in a busy and high energy...


  • Swindon, Swindon, United Kingdom Contact Corp Limited Full time

    Our client, a prominent social housing provider in Swindon, is searching for a dedicated Customer Service Assistant to join their team. The ideal candidate will have a pivotal role in offering quality support to tenants and meeting their needs efficiently.Responsibilities of Customer Service Assistant:Handling customer inquiries and resolving issues promptly...

  • Customer Assistant

    2 weeks ago


    Swindon, Swindon, United Kingdom Vue Full time

    THE TRAILER - THE ROLEWe are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Swindon.Vue Swindon is a modern 12 screen multiplex cinema, based within the Greenbridge Retail Park.As a Customer Assistant you'll be responsible for a wide variety of duties across the cinema.As well as delivering...


  • Swindon, Swindon, United Kingdom Kordian Full time

    Job Title: Customer Service RepresentativeCompany: KordianLocation: Swindon, UKAre you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, Kordian wants you to join our dynamic team as a Customer Service Representative in SwindonAbout Kordian:At Kordian, we're a leading...


  • Swindon, Swindon, United Kingdom Hays Specialist Recruitment Limited Full time

    Your new companyThis company is a well-established property and estate agency, serving clients across Reading and the surrounding areas. We pride ourselves on delivering exceptional customer service and maintaining strong relationships with our clients. Your new roleAs a Temporary Customer Services Administrator, you will play a crucial role in supporting...


  • Swindon, Swindon, United Kingdom OutsideClinic Full time

    *Job Title: *Customer Service AdvisorThe experience expected from applicants, as well as additional skills and qualifications needed for this job are listed below.*Location: *Swindon*Salary:* £22,369.29 per annum*Hours: *Monday to Friday 37.5 hours per week*Background*We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care...


  • Swindon, Swindon, United Kingdom QA Full time

    The Customer Service Coordinator Role at QA:Positions Available: 3Location: Swindon, hybrid: 3 days in officeContract: Full-time, 37.5 hours/weekPackage: Competitive + benefitsAt QA, we are looking for Customer Service Coordinators who are exceptional listeners, top-notch communicators, and dedicated team players. In this entry-level position, you will...


  • Swindon, Swindon, United Kingdom Reed Full time

    Sales Customer Service AdvisorAnnual Salary: £23k - £25kLocation: SwindonJob Type: Full-time, Permanent We are seeking a Sales Customer Service Advisor to join a reputable provider to the construction sector. This role is ideal for someone with office and customer service experience, who is proactive and enjoys working within a small, close-knit team. This...


  • Swindon, Swindon, United Kingdom CSP U.K. LTD Full time

    We are seeking a skilled and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a full-time position based in our office in London.Duties: Assist customers with product selection and upsell...


  • Swindon, Swindon, United Kingdom LONVISE Full time

    Job Title: Customer Service RepresentativeCompany: Lonvise Management CompanyLocation: Swindon, United KingdomAre you passionate about providing exceptional customer service? Lonvise Management Company is seeking a Customer Service Representative to join our dynamic team in Swindon. As a leading management company, Lonvise is committed to delivering...


  • Swindon, Swindon, United Kingdom Purely Recruitment Solutions Full time

    Customer Service AdministratorFull time - PermanentCirencester£24-25Kpa plus variable OTE based on KPI'sOur client is currently recruiting for a Customer Service Officer to join their busy team in Cirencester.Reporting to the Customer Service and Logistics Manager the role will primarily be the process of small works from the receipt of the order to the...


  • Swindon, Swindon, United Kingdom Grant Engineering (UK) ltd Full time

    Grant UK is a leading and trusted provider of sustainable home heating solutions. We are a family owned and run company with a strong caring and supportive culture at the heart of the business.We are seeking an experienced Customer Services Administrator to join our team in Swindon, who aim to ensure positive outcomes for users of Grant Products. This role...