Current jobs related to Trip and Student Service Desk Administrator - Cheltenham, Gloucestershire - i2i Recruitment Consultancy

  • Service Desk Analyst

    15 hours ago


    Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    Role OverviewWe are seeking a skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesProvide 1st and 2nd line technical support to users via phone, email, and ticketing...

  • Service Desk Analyst

    12 hours ago


    Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    Role OverviewWe are seeking a skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesProvide 1st and 2nd line technical support to users via phone, email, and ticketing...


  • Cheltenham, Gloucestershire, United Kingdom Randstad Full time £32,500

    Job SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at Randstad. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving incidents on the first call, utilizing 1st and 2nd line support knowledge and capability.Key ResponsibilitiesLog incidents by phone into our ticketing...

  • Service Desk Analyst

    11 hours ago


    Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    About the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving incidents on first call using 1st and 2nd line support knowledge and capability.Key ResponsibilitiesLog incidents by phone into our ticketing system...

  • Service Desk Analyst

    8 hours ago


    Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    About the RoleWe are seeking a highly skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving incidents on first call using 1st and 2nd line support knowledge and capability.Key ResponsibilitiesLog incidents by phone into our ticketing system...


  • Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    Role OverviewWe are seeking a skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesProvide 1st and 2nd line technical support to users via phone, email, and...


  • Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    Role OverviewWe are seeking a skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesProvide 1st and 2nd line technical support to users via phone, email, and...


  • Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    Role OverviewWe are seeking a highly skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesProvide 1st and 2nd line technical support to users via phone, email, and...


  • Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    Role OverviewWe are seeking a highly skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesProvide 1st and 2nd line technical support to users via phone, email, and...


  • Cheltenham, Gloucestershire, United Kingdom Randstad Technologies Full time

    Job Title: Service Desk AnalystLocation: Cheltenham officeSalary: £32,500 plus car allowance and benefitsAbout the Role:As a Service Desk Analyst at Randstad Technologies, you will be responsible for providing exceptional customer service by resolving incidents on the first call using 1st and 2nd line support knowledge and capability. Any issues that cannot...


  • Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    Role OverviewWe are seeking a highly skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesProvide 1st and 2nd line technical support to users via phone, email, and...


  • Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    Role OverviewWe are seeking a highly skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesProvide 1st and 2nd line technical support to users via phone, email, and...


  • Cheltenham, Gloucestershire, United Kingdom Randstad Technologies Full time

    Job SummaryWe are seeking a highly skilled Service Desk Analyst to join our team at Randstad Technologies. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving incidents on the first call, utilizing 1st and 2nd line support knowledge and capability.Key ResponsibilitiesLog incidents into our ticketing...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Job Title: Service Desk AnalystJob Summary:We are seeking a skilled Service Desk Analyst to join our team in Cheltenham. As a Service Desk Analyst, you will provide technical support to internal and external users of our business applications, including ERP and CRM systems.Key Responsibilities:Manage support calls and tickets from the IT Service DeskProvide...


  • Cheltenham, Gloucestershire, United Kingdom Langham Recruitment Full time

    Job Title: Service Desk AnalystJob Summary:We are seeking a skilled Service Desk Analyst to join our team in Cheltenham. As a Service Desk Analyst, you will provide technical support to internal and external users of our business applications, including ERP and CRM systems.Key Responsibilities:Manage support calls and tickets from the IT Service DeskProvide...


  • Cheltenham, Gloucestershire, United Kingdom AD WARRIOR Full time

    Job OverviewWe are seeking a highly skilled Senior IT Service Desk Analyst to join our Digital Operations team. As a key member of the team, you will be responsible for delivering effective and efficient IT and audio-visual support services to the University community.Key Responsibilities:Manage the workload of the team and provide second-line support to...


  • Cheltenham, Gloucestershire, United Kingdom AD WARRIOR Full time

    Job OverviewWe are seeking a highly skilled Senior IT Service Desk Analyst to join our Digital Operations team. As a key member of the team, you will be responsible for delivering effective and efficient IT and audio-visual support services to the University community.Key Responsibilities:Manage the workload of the team and provide second-line support to...

  • Service Desk Analyst

    3 weeks ago


    Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    About the RoleWe are seeking a highly skilled and experienced Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesLog and manage technical incidents and requests in our...


  • Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    Role OverviewWe are seeking a skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesProvide 1st and 2nd line technical support to users via phone, email, and ticketing...


  • Cheltenham, Gloucestershire, United Kingdom Vistry Group PLC Full time

    Role OverviewWe are seeking a skilled Service Desk Analyst to join our team at Vistry Group PLC. As a Service Desk Analyst, you will be responsible for providing exceptional customer service by resolving technical issues and providing support to our users.Key ResponsibilitiesProvide 1st and 2nd line technical support to users via phone, email, and ticketing...

Trip and Student Service Desk Administrator

3 months ago


Cheltenham, Gloucestershire, United Kingdom i2i Recruitment Consultancy Full time

Trip and Student Service Desk AdministratorImmediate start - 22nd JulySalary: £13 p/hrLocation: CheltenhamOur client is seeking a candidate with exceptional communication skills to effectively engage with young people, parents, carers, and staff. The ideal candidate will excel in planning, organizing, and prioritizing their workload, using ICT confidently. Additionally, they will build constructive relationships within and beyond the school, support the school's mission, ethos, and corporate policies, and ensure compliance with Health and Safety, Equal Opportunities, and Data Protection policies. Providing a welcoming environment for visitors and callers is also essential.Key Responsibilities:Support Staff:

  • Organize and book trips, providing student lists.
  • Handle administrative tasks for trips, activities, and equipment/resource sales.

Support Students:

  • Act as part of the first aid team.
  • Operate the finance hatch for student sales.

Administration of Trips, Visits, and Events:

  • Manage bookings for tickets, coaches, and venues.
  • Communicate with parents, staff, and venues.
  • Ensure accurate costing and money collection.
  • Report issues to the Business Manager.
  • Oversee and manage payments on the school gateway system.
  • Comply with school protocols and GDPR.

Student Financial Services Admin:

  • Support the finance office for sales via the student services desk.
  • Assist with school gateway and dinner money queries.

Health and Safety Vigilance:

  • Follow all health and safety instructions.
  • Report any dangerous situations or shortcomings in safety arrangements.

Essential Skills & Qualifications

  • Accuracy and integrity in financial tasks.
  • Administrative experience with some financial knowledge.
  • GCSEs in Maths and English (grade C or equivalent).
  • Proficient in IT, including word processing, spreadsheets, and databases.
  • Strong interpersonal and organizational skills.
  • Ability to work independently and as part of a team.
  • Self-motivated, resilient, and able to multi-task.
  • Ability to work under pressure and remain composed.
  • Flexible and adaptable.

Benefits:

  • Engage actively in the Performance Management Review process.
  • Flexibility in work hours may be required.
  • The job description may be updated following consultation to reflect changes in duties.
  • Agree on the "plus days" work schedule with the Line Manager.
  • Participate in the school's staff development program.

How to Apply:Don't miss out on the opportunity to join a dynamic team To apply, please send your CV to Katie at i2i recruitment today.While we strive to review all applications, please understand that due to current circumstances, we may not be able to respond to every applicant. If you haven't heard from us within 5 working days, please consider your application unsuccessful on this occasion.