Administrator

1 week ago


Portsmouth, Portsmouth, United Kingdom Home Instead Full time
Company Description


Our office was established in
2021 and our mission is to brighten the lives of adults living in and around Portsmouth by giving them a sense of purpose, wellbeing & worth.

This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.


Job Description:


To perform a wide variety of administrative duties in a timely manner to support the smooth running of the office.

To co-ordinate office activities effectively and efficiently in order to provide the highest quality service to clients.

The Role

  • Responsible for all aspects of office administration activities whilst being reactive to the needs of the business.
  • Warmly greet visitors to the office; answer phone calls in a polite professional manner, passing on clear messages where appropriate.
  • Maintain effective systems ensuring that all filing and databases are kept up to date.
  • Support service delivery process including ensuring compliance, collecting activity logs and updating systems.
  • Coordinate holidays for the office team and Care Professionals.
  • Responsible for coordinating as well as being involved with the oncall rota and handover.
  • Support the recruitment and preemployment checks processes where appropriate.
  • Coordinate Care Professionals retention activities such as newsletters, Care Professionals of the quarter etc.
  • Accountable for invoicing and payroll administration including entering billing hours and expenses.
  • Support projects and IT initiatives where appropriate.
  • Control the office supplies and make sure it is in accordance with office needs.
  • Carry out any other duties deemed necessary for the successful operation of the business.
  • Ensure compliance with Home Instead's Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.

Qualifications:

Essential Criteria

  • Competent using office programs (e.g. MS Office, Google Docs etc.) with the aptitude to learn new software & systems.
  • Proven experience in office administration within a busy office environment.
  • Strong organisational skills with the ability to multitask.
  • Selfmotivated and able to work flexibly.
  • Excellent written and verbal communication skills.
  • Keen eye for detail and the ability to work accurately under pressure.
  • Strong team player with the confidence to work alone.
Additional Information


If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.


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