Digital Product Manager – Director

2 weeks ago

London, Greater London, United Kingdom Mastercard Full time
Our Purpose


We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Digital Product Manager – Director

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.

Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion ( for all employees that respects their individual strengths, views, and experiences.

We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.


Role Overview:


The candidate will help define and execute Mastercard's Embedded Finance strategy focusing on the API product layer, leading market research, validating product assumptions, working closely with customers, and delivering blue ocean products to market whilst continuing to add value for our customers.


The Team:


The Digital product team are responsible for our clients' digital interactions with Mastercard Commercial Solutions including UI, API & File.

We are thought leaders and innovators, enabling clients to achieve their goals, delivering value every step of the way.

Key areas of responsibilities include:

  • Working closely with partner product teams to understand existing use cases of products
  • Exploring new and innovative ways to use products to deliver value
  • Identify ways to disrupt our own business model that allow us to introduce new revenue streams
  • Conduct market research to identify new value propositions
  • Understand the key personas, partners, market participants, channels etc. that are relevant to our products
  • Product commercialization including go-to market strategy, training materials and sales enablement
  • Work with engineering to define the roadmap for our digital client channels
  • Design and implement a client facing API layer for all Mastercard products
  • Continuously iterate on products with a customer centric approach
  • Be the "voice of the customer" internally, representing customer pains and potential gains to key stakeholders
Preferred Qualifications

  • At least 7 years' experience in a commercial product or related role
  • Entrepreneurial attitude, excellent communication skills, and a customer experience focused mindset
  • Intellectually curious, stay abreast of emerging technologies, trends, risks, and opportunities
  • Strong oral and written communicator, able to communicate vision, thoughts, ideas, and solutions to different audiences
  • Experience with 0-1 product management processes
  • Knowledge & understanding of REST APIs
  • Knowledge of the regulatory environment
  • Experience in B2B payments (push payments & card)
  • Collaborative individual with the ability to work with stakeholders across multiple divisions
Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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