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Director - Digital Product Management

3 months ago


London, Greater London, United Kingdom American Express Full time

Welcome to American Express

Join Team Amex and become part of a global community dedicated to providing exceptional customer experiences and supporting each other's success. At American Express, we value integrity, diversity, and recognition for your contributions. Together, we strive to deliver the best customer service every day.

About the Role:

The Loyalty & Benefits Platform team at American Express is seeking a Director of Digital Product Management to lead the development and enhancement of our Global Loyalty Platform. You will play a key role in modernizing the legacy platforms, supporting international markets, and driving growth initiatives.

Key Responsibilities:

  • Define product outcomes and metrics aligned with the company's vision
  • Understand and integrate international capabilities into product development
  • Establish and manage relationships with stakeholders
  • Drive discovery and prioritization of capabilities for international transformation
  • Lead product managers to translate roadmap into actionable items
  • Foster teamwork and alignment across functions
  • Anticipate and mitigate risks during delivery

Minimum Qualifications:

  • Strong understanding of Loyalty and Benefits Ecosystem
  • Technical knowledge combined with business acumen
  • Proven track record of driving innovation and business metrics
  • Ability to meet deadlines in a fast-paced environment
  • Excellent communication and collaboration skills
  • Bachelor's degree required, master's degree preferred
  • Employment eligibility in the U.K.

American Express offers competitive salaries, bonuses, and extensive benefits to support your well-being. Our flexible working arrangements and career development opportunities ensure a holistic approach to your personal and professional growth.

Join us at American Express and take the next step in your career journey