Enterprise Services Administrator
2 weeks ago
You will be responsible for the end-to-end physical, virtual and cloud platforms across Harrods supporting us as we navigate through the next part of our journey.
About the Role
As the Enterprise Services Administrator will be responsible for taking on the current Harrods IT strategy and driving it to delivery through the creation of the roadmaps, principles, and guiderails, while continuing to evolve the strategy alongside our Infosec and architecture teams to ensure we have a secure and agile infrastructure/cloud platform.
About You
You will ideally be a thorough leader in Infrastructure (Windows Server, Linux, Azure, VMWare VCF, Backup/DR)
The role requires taking ownership of incidents, service requests and strong technical problem determination skills to ensure that issues are seen through to resolution in the most efficient way.
At all times, the team needs to provide world class service that is tailored to the needs of our IT customers and maintain outstanding attention to detail to ensure that we offer robust & reliable solutions to our end users.
Excellent time-management and organisational skills, the desire to continuously learn and improve plus a strong belief in the power of working as a team are all essential qualities.
About Us
Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe.
Our Promise to You
Help us make the impossible possible for our customers and we'll do something remarkable for you.
As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
In return, you'll receive an excellent benefits package, including a company pension, flexible working, 25 days' holiday, and your birthday off, up to 33% in-store discount (including across our food hall and restaurants) and a season ticket loan.
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